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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
331 Reviews
Call Service Center (201) 567-1400

331 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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March 07, 2024

I received courteous and timely service I would recommend your dealership to anyone who ask about your service More

by curveysimmons
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
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Mar 08, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Neysha provided you with courteous and timely service during your visit to our dealership. It's always our goal to ensure that every customer receives the best possible service, and it's gratifying to know that Neysha exceeded your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Mar 31, 2024 -

curveysimmons responded

Excellent service

March 06, 2024

Very nice & Professional. Loaner car as requested was available. Showed empathy when unable to fix vehicle. More

by LADD.alexia8
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you found our team at Genesis of Englewood to be very nice and professional. Regards, Michael Hill mhill@benzelbusch.com

March 05, 2024

So far, they have made promise to the luxurious quality service associated with the brand. I think this is what should be expected when buying these cars. Definitely a huge step in the right direction More

by cliffmadarang
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're delighted to hear that our service at Genesis of Englewood has aligned with the luxurious quality associated with our brand. Providing top-notch service and meeting the high expectations of our customers is always our goal. We're pleased to hear that you view this as a positive step in the right direction, and we're committed to maintaining this standard of excellence. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Genesis of Englewood! Regards, Michael Hill mhill@benzelbusch.com

February 29, 2024

Easy, hassle free, and convenient. Valet pickup was extraordinarily helpful. It made me want to use the service again More

by brucecrosen
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service at Genesis of Englewood to be easy, hassle-free, and convenient. Regards, Michael Hill mhill@benzelbusch.com

February 27, 2024

Minor issues were resolved professionally. Mistakes happen, and Chris made things right. No complaints. No More

by yashua.broomfield
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're glad to hear that Chris was able to resolve the minor issues professionally. We understand that mistakes can happen, but we're committed to making things right for our customers. Regards, Michael Hill mhill@benzelbusch.com

February 25, 2024

Nice, kind and functual. Everything was flawless and comfortable. Welcomed and beyond my expectation. I would love to recommend genesis englewood to other owners More

by etwas72
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're delighted to hear that your experience at Genesis of Englewood was flawless and comfortable. Regards, Michael Hill mhill@benzelbusch.com

February 22, 2024

I had a very good experience Everyone was very friendly and professional. They addressed all of my needs and treated me like I was a customer for years. More

by ericum
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had such a positive experience at Genesis of Englewood. Our team takes pride in providing friendly and professional service to all of our customers, regardless of whether it's your first visit or you've been with us for years. If you ever need anything in the future or have any questions, don't hesitate to reach out. We appreciate your business and look forward to serving you again! Regards, Michael Hill mhill@benzelbusch.com

February 22, 2024

Service at Englewood Genesis is exceptional and exceeded my expectations. I look forward to more. More

by ED STAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Small, Neysha Ortiz
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Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're thrilled to hear that you had such a positive experience with our service at Genesis of Englewood. Regards, Michael Hill mhill@benzelbusch.com

February 21, 2024

Caring. They listen. Friendly A very good experience. Very accommodating. Nice surroundings. What a Genesis dealer should be like, which has nit always been More

by RANDALL11
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our team at Genesis of Englewood to be attentive and friendly. Providing excellent service and creating a welcoming atmosphere for our customers is our top priority. We appreciate your feedback and look forward to continuing to exceed your expectations in the future. Regards, Michael Hill mhill@benzelbusch.com

February 20, 2024

White glove on point brand service. Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by Paul@devonmgt.com
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you experienced white glove service at Genesis of Englewood. Providing excellence in every aspect of our service is what we strive for, and we're delighted to know that we met your expectations. Regards, Michael Hill mhill@benzelbusch.com

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