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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
316 Reviews
Call Service Center (201) 567-1400

316 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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March 10, 2024

Christopher was an exceptional employee and helped me from the moment I walked into the dealership. He made the visit smooth and walked me through everything More

by NAWALALMONTASER
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're thrilled to hear that Cristopher provided you with exceptional service during your visit to our dealership. Ensuring a smooth and informative experience for our customers is always our goal, and we're delighted to know that Cristopher met and exceeded your expectations. Best Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Very efficient and courteous Pick up and drop off was done as promised Vehicle came back clean More

by fancyjanet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that Cristopher provided you with efficient and courteous service. Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Nice to see genesis dealership very clean space comfortably waiting area they treat you with respect nice lot with a show case of thier vehicles... More

by xdiaz416
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your visit to our dealership and that Neysha provided you with excellent service. Our team takes great pride in maintaining a clean and comfortable environment for our customers, and we're glad to hear that it made a positive impression on you. Best Regards, Michael Hill mhill@benzelbusch.com

March 10, 2024

Best Genesis dealer. I have ever been to. They care about their customers. Good service. More

by RANDALL11
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We're delighted to hear that Cristopher provided you with exceptional service during your visit to our dealership. Ensuring our customers feel valued and well taken care of is always our top priority! Best Regards, Michael Hill mhill@benzelbusch.com

March 09, 2024

Excellent service. Attentiveness and courtesy. Felt welcomed by Neysha and well taken care. She provides excellent costumer care. More

by RBRENNER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Report | Print
Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Neysha provided you with excellent service and made you feel welcomed and well taken care of during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

March 07, 2024

I received courteous and timely service I would recommend your dealership to anyone who ask about your service More

by curveysimmons
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 08, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Neysha provided you with courteous and timely service during your visit to our dealership. It's always our goal to ensure that every customer receives the best possible service, and it's gratifying to know that Neysha exceeded your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Mar 31, 2024 -

curveysimmons responded

Excellent service

March 06, 2024

Very nice & Professional. Loaner car as requested was available. Showed empathy when unable to fix vehicle. More

by LADD.alexia8
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you found our team at Genesis of Englewood to be very nice and professional. Regards, Michael Hill mhill@benzelbusch.com

March 05, 2024

So far, they have made promise to the luxurious quality service associated with the brand. I think this is what should be expected when buying these cars. Definitely a huge step in the right direction More

by cliffmadarang
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're delighted to hear that our service at Genesis of Englewood has aligned with the luxurious quality associated with our brand. Providing top-notch service and meeting the high expectations of our customers is always our goal. We're pleased to hear that you view this as a positive step in the right direction, and we're committed to maintaining this standard of excellence. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Genesis of Englewood! Regards, Michael Hill mhill@benzelbusch.com

February 29, 2024

Easy, hassle free, and convenient. Valet pickup was extraordinarily helpful. It made me want to use the service again More

by brucecrosen
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz, Neysha Ortiz
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service at Genesis of Englewood to be easy, hassle-free, and convenient. Regards, Michael Hill mhill@benzelbusch.com

February 27, 2024

Minor issues were resolved professionally. Mistakes happen, and Chris made things right. No complaints. No More

by yashua.broomfield
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're glad to hear that Chris was able to resolve the minor issues professionally. We understand that mistakes can happen, but we're committed to making things right for our customers. Regards, Michael Hill mhill@benzelbusch.com

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