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Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
340 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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340 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
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June 08, 2024
Service was excellent vehicle was returned quickly and professionally with a multi point inspection included professionally with a multi point inspection included More
by STORMYSCINEMAS
Verified Customer
June 07, 2024
As a first time customer I was a bit concerned about having my G90 towed in . But Neysha was a pleasure to work with and my vehicle was repaired quickly having my G90 towed in . But Neysha was a pleasure to work with and my vehicle was repaired quickly More
by SCOTT.LOEFFLER
Employees Worked With
Neysha Ortiz
June 06, 2024
Nightmare … no concerns about customer needs. No return calls Horrible experience I will explore other options.Hopefully there are some No return calls Horrible experience I will explore other options.Hopefully there are some More
by IGORLYULLKIN
June 02, 2024
"I purchased my GV80 from this dealership, but the experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of experience was disappointing. On the day I picked up the vehicle, I noticed a cracked front grill. I reported it to the manager, who took a photo of the VIN number and promised to order a replacement. However, after a week of waiting, I was told that the part was on backorder. I received the same excuse for three months, until I took matters into my own hands and contacted another dealership, which had the grill in stock. I had to escalate the issue to the head service manager to get it resolved. The poor service and lack of follow-through have left a bad taste in my mouth, and I will not be doing business with this dealership again." More
by ISAAK_VALDEZ
Employees Worked With
Other Employees :
Steven Sundar, Neysha Ortiz
May 31, 2024
My visit to the Genesis of Englewood was a pleasant experience.The employee were very professional, as usual.The waiting area is very comfortable, and the wait time was minimal. I was totally satisfied experience.The employee were very professional, as usual.The waiting area is very comfortable, and the wait time was minimal. I was totally satisfied with the visit. More
by Sophiedavis163
May 30, 2024
The dealership was modern, clean and well organized. Staff was friendly and kept me and to date as the service happened and sent me a virtual link with my tech walking me through what was done. Excellen Staff was friendly and kept me and to date as the service happened and sent me a virtual link with my tech walking me through what was done. Excellent experience More
by CHACE BETHEA
May 30, 2024
Very professional and Steve the pre owned manager was a great asset to the dealership great asset to the dealership More
by BDEBON
May 29, 2024
Service was quite professional and completed my service on time. Chris ensured I understood any issues. on time. Chris ensured I understood any issues. More
by GLOEUBEN
