981 Reviews of Genesis of Denville - Service Center
Oil change and rotate tires I came in for an oil and filter change, and Allie recommended iI rotate the tires which I did. Allie did an excellent job as she always does. I came in for an oil and filter change, and Allie recommended iI rotate the tires which I did. Allie did an excellent job as she always does. More
Another great service appointment I am always happy to bring my car i for service at Salerno Duane for 3 reasons: high quality work, great service and excellent price. On this part I am always happy to bring my car i for service at Salerno Duane for 3 reasons: high quality work, great service and excellent price. On this particular appointment I worked with Mario—who did a fantastic job and was extremely accommodating with my schedule. I recommend going to Salerno Duane Infiniti for car maintenance. More
Service Review The service is good but status follow up status of your vehicle w/ the customer could be improved. This should be a curdosy phone call. The service is good but status follow up status of your vehicle w/ the customer could be improved. This should be a curdosy phone call. More
Very efficient service I like being able to book the appointment on line to review available days and times. Rebecca in service was very professional and helpful answering I like being able to book the appointment on line to review available days and times. Rebecca in service was very professional and helpful answering all my questions. More
Went beyond my ask to ensure safetyof mycar Great experience. Cover some items under warranty to ensure safety of my JX35. Ensured loaner was available. Pleased with overall experience and Great experience. Cover some items under warranty to ensure safety of my JX35. Ensured loaner was available. Pleased with overall experience and thoroughness of the inspection process. More
Knowledgeable and friendly staff helped me out Serviced provided was quick and effective, took me in as soon as I arrived, explained what was going to be done and when I got my car back they went o Serviced provided was quick and effective, took me in as soon as I arrived, explained what was going to be done and when I got my car back they went over the whole process once more. Made me feel like my car was in great hands and drove out feeling safe. More
Great sevice and friendly atmosphere Great and friendly service from all around , from the moment I walked in to time I left. Very professional. I going to recommend to friends and fami Great and friendly service from all around , from the moment I walked in to time I left. Very professional. I going to recommend to friends and family. More
Maintenance Appt The scheduling process and updates is excellent. Rebecca was very accommodating from start to finish and personable. The external cleaning of the ca The scheduling process and updates is excellent. Rebecca was very accommodating from start to finish and personable. The external cleaning of the car was great and internal was good but the back seats could have been done better. While the apt start time was good it seemed a bit to long for the overall change oil filter, rotate tires and wash car. I was there for 2 hours appt was 11:30am I left 1:30pm and observing my car it was on the lifts for close to 40 mins with no work being done. That was the only issue I could and should minus the wash been out sooner. More
Air bag recall They perform the airbag recall On my FX 35. And they did it in the amount of time that they told me it would take I was very happy with the service I They perform the airbag recall On my FX 35. And they did it in the amount of time that they told me it would take I was very happy with the service I received Employees are very friendly And I frequently recommend them to friends More
Amazing Service Always exceptional, quick and easy. Great customer service!! Never a hassle and always willing to work with you. From the sales to the service staff t Always exceptional, quick and easy. Great customer service!! Never a hassle and always willing to work with you. From the sales to the service staff they're always a pleasure to work with. More