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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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September 29, 2023

I have been a customer for over 20 years, and cannot say enough about how wonderful each and every service person is! More

by SUEMAR.SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 28, 2023

Great service. Easy in and out. Highly recommended. Nice service area with a place to work with your laptop while waiting. More

by LZOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2023

Very helpful, trustworthy and efficient l. I have am a repeat customer - bought several cars for myself and my family More

by SAL.LIPARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue - sales rep
Oct 26, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2023

In and out under an hour. Great service dept and they had a great team. More

by edgardo.leyno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario delgado
Oct 26, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 22, 2023

Easy to make an appointment. Quick and efficient service. Can’t ask for much more! More

by KRISTY.L.NICOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2023

Grate dealership, workers always doing there best for you to feel comfortable while waiting for your car in the waiting room.. or More

by stashbrothers1_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2023

Great service advisor, always communicates what is needed, goes over the multi-point inspection and always keeps me updated. Love this dealership. More

by LTORIBIO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2023

The car was serviced in a timely manner. Your waiting area was comfortable and clean. I appreciate your service. More

by GERTRUDE_DAILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 15, 2023

Servicing my car usually involves waiting for it and S-D provides a very comfortable, clean and pleasant environment to do so. More

by gmvoitture
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 14, 2023

You charge a lot for an oil change and then add a credit card fee. it’s not the right way to treat your customers More

by BECKER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Genesis of Denville responded

Becker6, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

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