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Genesis of Denville - Service Center

Denville, NJ

4.8
981 Reviews

981 Reviews of Genesis of Denville - Service Center

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June 18, 2018

6 years of Excellent Service Pleasant, personable and helpful. This is something I have become accustomed to over the past 6 years. If a courtesy vehicle is required, they always More

by sandij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Jun 19, 2018 -

Genesis of Denville responded

We value you as a long time customer. Your business is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

June 18, 2018

Great Service In addition to programming keys, they washed and waxed my car, free of charge. The waiting room was comfortable and clean. The dealership was convenie More

by gaylordparker7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jun 19, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

June 16, 2018

Top notch service Professional and friendly staff, timely and accurate service, attention to details, competitive price. Extremely pleased with the overall service! W More

by vsjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Jun 19, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

June 14, 2018

Service call. Fast and well done Very pleased which is why this is the only place I have my vehicle serviced. I would highly recommend this dealership to any friend or colleague. More

by GLBFIRM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez, Rebecca Horvath, Mario Delgado
Jun 19, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 14, 2018

Courteous respectful and professional .... Bill G and Clancy R thet are my personal favorites but the staff is excellent and very attentive to your personal and professional needs I defin More

by SOULEDOUTSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez
Jun 19, 2018 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

June 11, 2018

Klancy Ramirez Klancy was so helpful - he made our service visit quick and easy. I would definitely work with Klancy again, he is a valuable member of your team. More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Jun 19, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

June 07, 2018

oil change, tire rotation, general check up Excellent, on time service as usual. friendly and polite, knowledgeable staff. Have recommended to others over the years. Quite frankly this site's re More

by MJCLEND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
Jun 07, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 05, 2018

Warranty work Had warranty work performed on my 2016 QX60. Rebecca was courteous and very professional on the phone and when I brought the car in the day of servic More

by FE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Jun 05, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 04, 2018

Mystery noise was solved quickly My new car was making a mystery noise and the service department was able to locate it and solve the issue quickly and professionally. Thank you! More

by Lake Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jun 05, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

June 04, 2018

I received my 60K-mile service on my 2013 G37x this past Saturday. The services were done in timely fashion and I was offered a loaner car even though I had not reserved one. Much appreciated. More

by RV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
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