Genesis of Denville - Service Center

Great Service Fast excellent service,all service personnel very friendly and knowledgeable.Plus they washed my car !We have serviced all our Infiniti’s here never a Fast excellent service,all service personnel very friendly and knowledgeable.Plus they washed my car !We have serviced all our Infiniti’s here never any problems. More

Outstanding performance Employees here do a great job of attending to customers needs. The employees here are very remarkable, Klancy for example was willing to come in on h Employees here do a great job of attending to customers needs. The employees here are very remarkable, Klancy for example was willing to come in on his day off to help me get my car back when the shop was closed. More

New battery The staff at Salerno Duane is always efficient, polite and always keep me updated on the status of my service. I left my vehicle off on a Friday even The staff at Salerno Duane is always efficient, polite and always keep me updated on the status of my service. I left my vehicle off on a Friday evening and was called by Rebecca the next day. I discussed the issues I was having and she gave me a timeline of when I would have the car back. They did not disappoint. Another job well done. More

The best service center!!!! I will be going to Salerno Duane Infiniti of Denville for all my service needs. I will probably never go back to were I leased by vehicle. Well, maybe I will be going to Salerno Duane Infiniti of Denville for all my service needs. I will probably never go back to were I leased by vehicle. Well, maybe for the free car washes. Salerno was very honest when the dealership where I leased by vehicle was trying to totally rip me off. I went to both for a nail in my tire. The dealership where I leased the vehicle said I had to replace the tire at a cost of $265.00. I decided to go to Salerno and show them the tire. I did not say I had already been to another dealership. They fixed the tire (removed the nail) and at no charge. Well, I can tell you they have my full business as my lease will be up soon and I will not be going back to where I originally leased the vehicle. Thank you Salerno of Denville for your honesty and I will continue to recommend you as a very honest service provider. More

Regular customer This time not sure if it was rushed but I did get the detailed paperwork. Also, the tire pressure were way off. Need to recheck. This time not sure if it was rushed but I did get the detailed paperwork. Also, the tire pressure were way off. Need to recheck. More

Service Team Klancy is the best!!! No matter how busy, he will make sure you are satisfied and happy walking out the door. Mario is the same for the evening hou Klancy is the best!!! No matter how busy, he will make sure you are satisfied and happy walking out the door. Mario is the same for the evening hours. More

Great dealership Competitively priced, efficient, courteous. Although there are dealerships closer to me, Salerno duane is worth the extra time to get there. I would Competitively priced, efficient, courteous. Although there are dealerships closer to me, Salerno duane is worth the extra time to get there. I would highly recommend them More

Problem I Have an annoying tapping sound on rear passenger side said they fixed it. the noise is still there. Second time they said it was fixed. Dealershi I Have an annoying tapping sound on rear passenger side said they fixed it. the noise is still there. Second time they said it was fixed. Dealership is not very convienent for me to get to so I am not going back again to have them say they fixed it More

Great experience all around Great dealership… Service department did a great job… Offered a loaner car....vehicle was ready when promised...would definitely lease a car with them Great dealership… Service department did a great job… Offered a loaner car....vehicle was ready when promised...would definitely lease a car with them in the future More

First class service A minor valve problem and a failed battery. No charge and washed car with mints. Standard treatment from Salerno-Duane they have never let me down, A minor valve problem and a failed battery. No charge and washed car with mints. Standard treatment from Salerno-Duane they have never let me down, the service department is exceptional. More