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Genesis of Denville - Service Center

Denville, NJ

4.8
981 Reviews

981 Reviews of Genesis of Denville - Service Center

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August 07, 2018

Replacement key Great service advisor who made sure my needs were addressed. Would come back here if I needed service done again for my vehicle. Five stars. More

by robertnew888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Aug 07, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

August 07, 2018

Even under construction, a very pleasant experience, As I had under the mileage recommended for the 6 month service, my representative told me only the oil and filter change should be done, not the tire More

by WWFURRER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Aug 08, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

August 03, 2018

Routine Service They are under construction, but don't let that stop you. Friendly, professional staff, provided me with a loaner that was the same model as my vehic More

by MARIA.RECASINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Klancy Ramirez, Mario Delgado
Aug 07, 2018 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

August 03, 2018

Q50 recall I have my lease through Englewood but I brought my Q50 into Denville for recent recall and they accommodated me in a friendly and professional manner. More

by collvino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Aug 07, 2018 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Jorge Rodriguez General Manager

August 02, 2018

Exceptional service and professionalism I stopped by this location during the weekly business travel as one of my tires was losing pressure slowly without appointment. They found nails and f More

by ykomatsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Aug 07, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

August 02, 2018

professional and easy Although dealership is under construction, they were very easy to work with and took care of the problem we had. Our car had to be toed in ad they ma More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

August 02, 2018

Professional and fast Quick, professional and friendly. Exactly what the busy working owner wants - to get the service and be on their way! Rebecca made sure I was at my jo More

by DGLOFTIS51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Aug 07, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

July 31, 2018

Great customer service and timely service while you wait! See title of my review. It says it all...Great experience. My wait time was less than an hour and the service team was great. More

by DEBBIE.PISCADLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Aug 01, 2018 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

July 30, 2018

Top Notch Service Even under renovations, the staff still maintains their professionalism and great service. It’s still comfortable while waiting for your car. They did More

by MZAEVANZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez, Rebecca Horvath, Mario Delgado
Aug 01, 2018 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Jorge Rodriguez General Manager

July 30, 2018

60k mile Brakes Excellent service. Job done on time as promised. We will be back again for any further work on my vehicle. Show room under construction at the time. More

by joeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Aug 01, 2018 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Jorge Rodriguez General Manager

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