Genesis of Denville - Service Center

Break job in an hour. I think that’s pretty good. Didn’t take up my whole day. I think that’s pretty good. Didn’t take up my whole day. More

Allie is one our main contacts at Salerno and has been helping us for more years than either of us would like to say.. She has always been pleasant, professional and we appreciate her being our first cont helping us for more years than either of us would like to say.. She has always been pleasant, professional and we appreciate her being our first contact for servicing. More

Have been going here for more than 4 years now. They make it very easy to connect, schedule service or maintenance, receive updates, make changes to schedules etc. They are always looking to help a They make it very easy to connect, schedule service or maintenance, receive updates, make changes to schedules etc. They are always looking to help and address concerns or issues in a prompt and friendly fashion. The managers also reach out to make sure things were done right. More

Friendly and helpful service advisor but problems reported under warranthy may have not been corrected. reported under warranthy may have not been corrected. More

The service done to my X50 was complete within good time, especially on a busy Wednesday morning. especially on a busy Wednesday morning. More

They truly understand customer service. They alway go out of their way to accommodate you. Whether it’s buying a new car or servicing your current vehicle. They alway go out of their way to accommodate you. Whether it’s buying a new car or servicing your current vehicle. More

My experience with Salerno Duane INFINITI of Denville was superb as usual, and I give both the dealership and Allie who helped me five stars. However, in the way of constructive feedback, since I was waitin superb as usual, and I give both the dealership and Allie who helped me five stars. However, in the way of constructive feedback, since I was waiting at the dealership for my car to be serviced (tire replacement and alignment), I could have been better informed about timing. When I asked how long it would take, I was originally told "about an hour." 90 minutes later I checked in, and was told it was almost done. 30 minutes later I asked and said I had a meeting to get to, and Allie rushed the car to me so I could make the meeting. However, this was without the car wash. I said I wanted to wait for the car wash and would take the meeting from the dealership. At this point Allie offered to find me an office in which to take my meeting. Which she did, and I was able to take my meeting successfully from the office, during which my keys were delivered to me. All in all, a very positive experience, although it would be preferred to have ongoing updates if the car is running behind schedule, rather than having to ask for them. More

Great friendly and fast. They have a comfortable environment to wait. They have refreshments and Wi-Fi. Kept informed the whole time They have a comfortable environment to wait. They have refreshments and Wi-Fi. Kept informed the whole time More

Superb service as usual. Everyone was great and responsive. Easy to make and then change appointment Everyone was great and responsive. Easy to make and then change appointment More

Everyone was so helpful, from booking service to getting it done very quickly! I had a great experience! They also left little mints (which was a plus!) it done very quickly! I had a great experience! They also left little mints (which was a plus!) More