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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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February 06, 2024

Easy to get appointments and loaner cars. Service personnel are great! I really like working with Allie. More

by ABERNST18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2024

Provided exceptional service. Greeted me very nice and explained my services that I was going to receive. More

by Jjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2024

They sell me a car a year ago, the car has a misfired problem, they try to fix it many times but they couldn’t. How they can’t fix a car from their manufacturer? More

by OSCAR1DIAZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Perrone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Dawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Genesis of Denville responded

Oscar1diaz6, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

January 19, 2024

My experience was wonderful the people that work there are so friendly and helpful and it’s a very relaxing experience in my car. Oh my God the way you clean it is I wish I could find a car wash that is a More

by WOODZBIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2024

Courteous, on time, food explanations of service needed. Waiting room clean and quiet. Great experience More

by JGPHARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 11, 2024

Great service as always. Always professional and not pushy. The waiting room is also very nice. More

by RDELGADO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2024

Repair was done quickly and everything works well. Walter was easy going and great to deal with. More

by CHRIS@SBCPAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2024

Maintenance was completed timely and as expected. Drop off and pickup was efficient. Note, the car wash equipment is awaiting replacement parts but the representative offered a complimentary wash onc More

by ANIL P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2024

Car wash gets worse every time does not even look like it was wash yesterday More

by ECP726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Genesis of Denville responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will address this with the service department.

December 28, 2023

I had a pleasant experience at his dealership. They have a friendly and experienced staff. More

by MIKEDONOHUE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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