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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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April 26, 2024

Excellent service. A pleasure! Would definitely recommend this dealership to family or friends. Love my car1 Jean Scrocco More

by JEAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 23, 2024

Friendly and were accommodated to the change . The waiting area us amazing was able to get things done More

by adelkhalaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2024

Salerno Duane INFINITI absolutely the BEST dealership around! Just had a diagnostic done on our car and the service that we`ve received is superb!! They gave us a brand new loaner car for a day, as well. More

by JKCARR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2024

Everyone is very nice and friendly. Service is always top notch, expensive but very good. More

by BALEAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2024

Joe, through no fault of his own, had to ask me if the car was purchased certified because he shared that the transaction was not properly recorded to reflect that fact in the dealer data base. He actuall More

by JONRAM
Recommend Dealer
No
Employees Worked With
Joe Lospinuso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Genesis of Denville responded

Jonram, we regret to hear that you had this experience with us.

April 02, 2024

Friendly, knowledgeable and efficient service. Confident in my choice of service departments to work with. More

by CBLEMBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2024

Everyone is friendly and the service was so easy and quick. The service area is very clean. More

by PATTY.LEACH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chbihi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milissa Tomahatsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kasliner, Roberto Montiel
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

Thank you for making this process simple, stress free, reasonably priced with 0 sales pressure. It's taken me 13 yrs to find this service center. Pls continue doing what you do, it's much appreciated. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2024

I can’t explain how great the service was. The technician was the service writer was it was just awesome. More

by Gatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2024

I was warmly greeted. Very clean and comfortable waiting room. All work was properly explained to me. More

by M.MARION
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!