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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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June 13, 2024

Always a good experience at Infiniti of Denville. Thank you, Mario, for getting me in and out so quickly! More

by mbock0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 30, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2024

They were very understanding of the issues I had with my vehicle. They gave me valuable information concerning an upgraded model. More

by MIKEYFAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 04, 2024

I am so pleased with the service department. Allie is terrific to work with. She is always friendly, upbeat and displays knowledge of the service on the cars. The service is always very timel More

by LESLIEMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2024

Great experience. The staff was efficient and quick in resolving the issue with my new car. Waiting room was comfortable. More

by DEB23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2024

My experience was excellent. My car was ready quickly and returned to me in excellent condition. More

by CINOCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 17, 2024

I have been a repeat customer over the years and Allie has always been there to assist me. Everyone is professional and friendly. All Good. Joe is also a good (car) guy. More

by Jeffmnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 14, 2024

I'm really pleased with Denville Infiniti service department. I used to go to Ramsey Infiniti, they've damaged my windshield, ruined a window panel of mine, and blew my transmission. Total morons lol More

by RANDIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 10, 2024

The dealership was very professional and tended to my vehicle with much speed and care. More

by SSCHUARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 10, 2024

On March 30th, I took my car to Denville Infiniti, and the staff was amiable. They were helpful and took my vehicle In because of a blown engine. Joe from service is very respectful and values his custome More

by KEIONTAYLOR123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 01, 2024

Walked into the (spotlessly clean) Service Department of Salerno Duane INFINITI as someone who had bought his Infiniti QX70 elsewhere and was treated like an existing customer of the dealership. Joe couldn More

by PBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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