Genesis of Denville

This is my second lease through Salerno Duane Infiniti, and I must say everyone at the dealership is an absolute please to deal with! My current lease is a new 2011 G37 that I leased through Art Blenner. and I must say everyone at the dealership is an absolute please to deal with! My current lease is a new 2011 G37 that I leased through Art Blenner. I never dealt with Art before, but he was absolutely fantastic to work with! Not only is he a consummate professional, but he is extremely patient in that he answered each and every one of my questions no matter how obscure. I highly recommend Salerno Duane Infiniti to anyone interested in leasing/purchasing a car, and I especially recommend Art Blenner as your salesperson! More

I have dealt with Salerno Duanne Infinity of Denville for many years. I leased my first Infinity elsewhere in 2001 but had it serviced at this dealership. Ally and Sue were warm, friendly and very helpful many years. I leased my first Infinity elsewhere in 2001 but had it serviced at this dealership. Ally and Sue were warm, friendly and very helpful during the years of Service. In 2007, I leased my second Infinity at Salerno in Denville and worked with Jerry. My husband and I were so pleased with the easy transaction that he leased his Infinity FX 35, in 2010. Prior to Infinity he only drove Audi's but in 2010 switched to Infinity. When my lease was up, I didn't even look at any other cars but went directly to Salerno because of my prior experience. Art Blenner was my salesperson as Jerry wasn't working there anymore. Art came highly recommended by my friends who have purchased their Infinity because of my recommendation. Art was knowledgeable, highly Professional, very warm and friendly. My husband and I are very pleased with our many years of experience with this dealer. Ally and Sue remembered us and made us feel at home. My new Infinity M37X is 5 days old and we love it. This is why I think Salerno Duanne Infinity is GREAT!! They are exceptional. It is a pleasure to work with them. More

I went to this dealer after a friend had recommended it to me. I was shopping around for a 2011 QX56 and the first dealer I went to was priced quite high compared to Duane Salerno in Denville. The staff we to me. I was shopping around for a 2011 QX56 and the first dealer I went to was priced quite high compared to Duane Salerno in Denville. The staff went above and beyond to get me in a QX56. We were looking for a vehicle that was bigger than what we currently had (Volvo XC90)and after an exhaustive search of all SUVs we chose the QX56 since it offered the most for the price we were looking in. More

Luis was a complete pleasure to deal with and was a true professional. Everyone at Infiniti from sales department to customer service made our experience a great thing when car shopping usually is not. I wo professional. Everyone at Infiniti from sales department to customer service made our experience a great thing when car shopping usually is not. I would highly recommend this dealership and will bring my business back. More

This dealership is, by far, the friendliest, most customer-service-oriented and helpful auto dealership with which I have ever worked in over 20 years of car ownership. They are extremely profession customer-service-oriented and helpful auto dealership with which I have ever worked in over 20 years of car ownership. They are extremely professional and knowledgeable, and go out of their way to assist their customers. Customer loyalty is critical to this dealership, and it shows in everything they do. One never has the feeling that one is being taken advantage of by anyone at the dealership. They take their time to explain everything that they are doing, yet appreciate that their customers' time is valuable. Each of the people that I identified above has been an absolute pleasure to work with. They are willing to make deals to keep you as a customer. And their word is their bond -- they never over-promise or under-perform. The Service Department is also extremely well run, and they place a premium on providing minimum inconvenience to the customer while the car is being serviced. More

Overall, I had an excellent experience leasing my new G37. I have had four Infiniti's but this is my first experience with Salerno Duane. Art Blenner is a very professional salesman. We communicated off G37. I have had four Infiniti's but this is my first experience with Salerno Duane. Art Blenner is a very professional salesman. We communicated off and on for several months before I decided to trade in my G35 for a newer vehicle. I took multiple test drives on multiple occasions trying to decide between a coupe and the sedan. Seeing my confusion, Art arranged for me to have the coupe for 48 hours. After this extended test drive, I decided the sedan was more practical and I leased the vehicle. He was always very patient and helpful. He took much time to show me all the features. The entire dealership was very helpful when a previous dealership had made a mistake on the title paperwork for my old vehicle. My experience with the service department for several years has also been extremely positive. More

I have been doing business with Salerno-Duane for almost 10 years. I have purchased cars there, had them serviced, and have recommended friends and colleagues. From the first sales contact through follow 10 years. I have purchased cars there, had them serviced, and have recommended friends and colleagues. From the first sales contact through follow up servicing and maintenance, this dealership provides a great product in a friendly and professional atmosphere. Perry is extremely attentive in the sales and delivery process. He takes an incredible amount of time to explain the car, and its a pleasure working with him. Allie and Sue in the service department are considerate, knowledgeable, helpful, accommodating and thoroughly professional. In fact, everyone with whom I've had contact there clearly enjoys his or her job and helping customers. This makes for a great experience and total customer loyalty. When you factor in the great quality you get with the Infiniti nameplate, I won't go anywhere else! More

I have absolutely no complaints. This is the third car I have bought from this dealership. The service and friendlieness of the personnel is the reason I go back. I stay with the Infiniti brand because have bought from this dealership. The service and friendlieness of the personnel is the reason I go back. I stay with the Infiniti brand because I have had excellent results with my car and great service from the dealership. More

I purchased a 2011 FX35 in November, 2010 and the experience of buying the car at Salerno Duane Infinity was outstanding. The process could not have been smoother. Art Blenner, my salesperson, experience of buying the car at Salerno Duane Infinity was outstanding. The process could not have been smoother. Art Blenner, my salesperson, as well as the other staff were friendly and very knowledgeable in answering all of my questions. I never felt any of the typical "sales pressure" in making any decisions surrounding the purchase. Although the dealership did not have the exact car color/specs, they performed a dealer swap within 12 hours of my visit and I took ownership of the car the following day. The dealership was competitive on both the car price and also financing options. On the day of pickup, Art took his time with me to go over the features of the car and Dave Zarillo, the business manager, went over all the details in the loan agreement to ensure I was comfortable that everything was documented properly. In my subsequent visits, to pick up the license plates and an accessory, the whole Salerno Duane Infinity team greeted me warmly, a nice touch considering the sale had already been made. Definitely a "family" type atmosphere. This is the first Infinity automobile that I have owned, and I have to say I am impressed so far with the car. I can definitely see myself buying Infinity vehicles in the years to come, and would absolutely return to Salerno Duane Infinity to buy my next car. More

I contacted 3-4 dealerships and outlined the car I was looking for. Perry from Salerno Duane Infiniti was the first to respond. He asked me for a few more details about the car I was looking for and email looking for. Perry from Salerno Duane Infiniti was the first to respond. He asked me for a few more details about the car I was looking for and emailed me a quote the same day. The other dealerships that responded refused to provide a quote in writing unless I came in. I wanted a 2011 G37x with a strange combination of options that made the car hard to find. Perry was able to locate the car and have it at the dealership within two days for me. I was really great to be able get my new car before the holidays. When I took delivery of the car Perry took a full hour to go over how to use every feature and option on the car. Everything from multiple itinerary routes in the navigation to Bluetooth audio streaming from my phone was covered. I don’t usually take the time to write reviews but this was the first time I had a positive experience at any car dealership. More