Genesis of Denville

I had been searching for a new car that would meet my new needs for about 6 months. Unable to find anything in the Lexus market ( I am a previous Lexus owner ), I searched elsewhere. How happy I was when needs for about 6 months. Unable to find anything in the Lexus market ( I am a previous Lexus owner ), I searched elsewhere. How happy I was when I walked into Salerno Duane Infinity and found my beloved EX. What a great car. My salesman Lenny Satisky, was wonderful, helpful, informative and willing to let me test drive the car for an extended time, to find I truly loved it. This car buying experience was the best, I would highly recommend this dealership and Lenny to anyone looking for a great, upscale car. More

I was very skeptical in going to this dealer due to the fact that i was already tired of going to another dealer and have to deal with the hustling and lack of customer service dealers actually give you, b fact that i was already tired of going to another dealer and have to deal with the hustling and lack of customer service dealers actually give you, but i was wrong. I was very pleased when i met Perry and his staff. These people treat you like if you were a friend. Very easy to deal and talk with. You dont feel hustled like you do when you visit dealers and they really work with you so at the end you feel comfortable and happy with the purchase you made. Excellent customer service skills and very pleasant attitude Perry has. He made my trip to the dealer worthwhile. If every time i buy a car i get this treatment....believe me.....i will be buying a car everyday. Two thumbs up for Perry and the rest of the staff. Pablo de los Rios. Essex county. More

Salerno Duane Infiniti of Denville was an excellent place to buy my first new car. Art Blenner helped me decide on a car that was pratical, looked great and drove better. I found him to be refreshingly hon to buy my first new car. Art Blenner helped me decide on a car that was pratical, looked great and drove better. I found him to be refreshingly honest which made the whole experience a lot more pleasant. All the salesmen worked together to make sure that I ended up with a car that I was truly happy with. Perry Snitkin helped finalize the deal and was incredibly helpful showing me everything I needed to know about my new car. I would highly recommend buying from Salerno Duane Infiniti of Denville. More

After a nasty accident in which my wife and I were injured and our car totaled, I faced the additional indignity of having to enter the used car market in order to get the features I required in a new injured and our car totaled, I faced the additional indignity of having to enter the used car market in order to get the features I required in a new vehicle. After I identified the Infiniti M all-wheel-drive as the right car for my family's needs, I located the perfect one on Salerno Duane Infiniti of Denville's lot using the internet. I cold-called the dealership and Andy Glick happened to answer the call. Andy quickly determined that I was a serious customer who knew what he was looking for. He dispensed with idle sales chat and got directly to the matter. He was incredibly flexible and thoughtful in dealing with a customer coming from Connecticut to see the vehicle. Despite a major snowfall and in the midst of the heavy holiday season, he had the car prepped and ready for my test drive. He had the finance department and all the details lined up to minimize any hassle during the test and the sales experience. He even made accommodations to my three daughters (including an impatient 5-year-old!) so that my wife and I could enjoy the purchasing experience. He worked with David in the Finance Department/Business Office to make sure I received fair financing terms and he followed up with small details to ensure the purchase was finalized appropriately. Thanks to Andy Glick and Salerno Duane, I am driving a certified pre-owned M35x that puts a smile on my face every time I get behind the wheel. I've got a 100,000 mile warranty and an awesome, fun family sedan with all the bells and whistles. Andy took a situation that was quite unfortunate for my wife and I, and he turned it around into a completely positive result. I have family and friends in NJ and I will definitely tell them to shop with Andy at Salerno Duane Infiniti of Denville when they are ready for their next purchase or lease. Thanks, Andy! More

Dealing w/your sales rep Terry Flaten was a pleasure. He was knowledgable, up front and easy to deal with. I've already recommended him to a few other friends and will definitely be working with him for al was knowledgable, up front and easy to deal with. I've already recommended him to a few other friends and will definitely be working with him for all my future car purchases. I would recommened this dealership for it's hours of operation & people they employ. More

I was completely saitisfied with my sales person, Andy Glick. From the moment I walked into the dealership, Andy was attentive, professional, courteous and knowledgeable. I did not feel pressured to purc Glick. From the moment I walked into the dealership, Andy was attentive, professional, courteous and knowledgeable. I did not feel pressured to purchase a vehicle. Had I been pressured, I would probably have walked out of the dealership. His knowledge, ease, and sincere desire to find the right vehicle to suit my needs in a non-pressured way, was much appreciated and contibuted to the sale. The finance person, Dave Kasliner, was very detailed and clear about explaining the financing terms. The overall feel of the dealership was friendly, professional and customer service oriented. I would recommend the dealership and Andy Glick as your sales person. More

I'd like to start by saying I had a wonderful experience at Salerno Duane. It began with a phone call from one of their reps, stating that I could get a good trade-in deal for my 2004 Infiniti FX35. Havi at Salerno Duane. It began with a phone call from one of their reps, stating that I could get a good trade-in deal for my 2004 Infiniti FX35. Having just figured out that my car was only RWD the hard way, I decided to inquire in person about this trade. Unfortunately, I think I misunderstood as the rep was actually talking about getting a new car. When I came in, however, Tom did not bat an eye. He asked me what I wanted and what I was looking to spend, cautioning me about extra fees and taxes that would potentially increase the price. This made setting a price point fairly easy, as I knew exactly what I would have to pay. Salerno Duane Infiniti mainly deals with new purchases it seems, as their used car selection was moderate. This does not mean that the lot was unappealing, however, as every car was pretty much a gem. Finding the kind of car I wanted was not a challenge. After selecting my car and negotiating, we began to go through the processing of the purchase. This went fairly smoothly, even though I had some issues with paperwork to sort out. Tom V remained patient and helpful throughout the whole ordeal. At the end, he thanked me and I was off with my g35x. Although he showed a lot of gratitude for my purchase, I had the feeling that I was the one being helped as well. A few words about the dealership: It is clean, fancy, and comfortable, as one would expect from a luxury car dealer. The difference one may experience, however, is the humility and friendliness of the staff. Although I did not buy a brand new g37 with the red interior, I felt like I was still treated with the utmost respect and care. For information's sake, I traded in a 2004 FX35 for a 2006 g35x. More

This dealer provides excellent service all around. This is the fourth vehicle I have purchased from them and what keeps me coming back is not only the fine vehicles but customer attention and service canno is the fourth vehicle I have purchased from them and what keeps me coming back is not only the fine vehicles but customer attention and service cannot be beat! They make purchasing the vehicle as simple and easy as possible even handling your insurance company for you. They treat your every need as if you are the most important customer they have. The service cannot be compared to. More

This is the second vehilce we have leased through Duane Salerno and my wife and I have been very pleased with the assistance and support provided throughout the lease period. We have the vehicle serviced Salerno and my wife and I have been very pleased with the assistance and support provided throughout the lease period. We have the vehicle serviced by the dealer and have been pleased with these services as well. We look forward to many months of driving pleasure. More

This is probably the 5th Infinity we have owned over 40 years. Our most recent purchase is the FX35. We bought one in 2009 and we purchased a 2011 in December. In both cases Luis Rivera was our salesper years. Our most recent purchase is the FX35. We bought one in 2009 and we purchased a 2011 in December. In both cases Luis Rivera was our salesperson. We asked to have him again. Albeit there is always the bit of trading that goes on, and he has always been extremely pleasant, knows the product he is selling very well, and more than willing to have you come back with questions after your purchase. He does an excellent job. The cars themselves are a pleasure. The service department however is outstanding. It is truly what makes us repeat customers. Alli and Sue have been there a long time and they do an outstanding job. Everyone associated with Salerno/Duane seems to be interested in customer service, which is what differentiates it from other dealerships, no matter what make the car. Karen & John Alofs More