Genesis of Denville
Denville, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,638 reviews
Took my 2022 QX60 in for the 1st service which was an oil change and a tire rotation. Took 3 hours. Then they said it failed the battery load test so they put a new battery in. Well after that I had nothing change and a tire rotation. Took 3 hours. Then they said it failed the battery load test so they put a new battery in. Well after that I had nothing but problems with my electronics. Tailgate wouldn't open or close including with the key fob, took 3 attempts to start my car every time I got in it, remote start didn't work, my seat wouldn't go back when I exited the vehicle, and my electronic parking brake light stayed lit on the dash. Didn't have any problems until I took it in for a service. So I had to call and schedule another service which sucks cause I live an hour away and had to take off of work AGAIN to get this fixed. This time it took about an hour and they said it was a bad fuse. I'm sorry but shouldn't you have checked this the first time it was up there after putting in the new battery?? I don't think I will be coming back to this place again even though I bought it from them. The reason I didn't go back into the dealer the first visit after it didn't start right away was because I thought it was just a fluke or a one time thing but I was wrong. More
Honest direction was given while discussing the needs of my Q50 being serviced. I was told I did not need to pay to rotate my tires for the first time ever as they did not need it. my Q50 being serviced. I was told I did not need to pay to rotate my tires for the first time ever as they did not need it. More
Excellent service and customer care. Quality of work is outstanding and reliable. They build confidence. Quality of work is outstanding and reliable. They build confidence. More
Most knowledgeable and helpful sales person I have ever had the pleasure of dealing with! I’ve been leading since 1996 and I have never had the pleasant experience I had with Lourdes! had the pleasure of dealing with! I’ve been leading since 1996 and I have never had the pleasant experience I had with Lourdes! More
Sold me a car that needed major repairs in the first two weeks but “passed 150 point inspection”. weeks but “passed 150 point inspection”. More
My experience was excellent. I was able to get the service I needed without any problems. Mario always takes care of me and is the best advisor. I was able to get the service I needed without any problems. Mario always takes care of me and is the best advisor. More
I had a positive experience today at the service dept. ... except for the bill. LOL ... except for the bill. LOL More
Joe is the consummate professional - easy to work with and very thorough. Showed me exactly what service was being done and the exact cost - didn't have to guess. and very thorough. Showed me exactly what service was being done and the exact cost - didn't have to guess. More