Genesis of Denville

Car dealers have a bad reputation (mostly with good reason). Andy Glick is the antithesis of the typical car salesman. Professional, no pressure, very responsive to questions and concerns, excellent reason). Andy Glick is the antithesis of the typical car salesman. Professional, no pressure, very responsive to questions and concerns, excellent with after sale follow-up. Everyone else I met at Infiniti of Denville was similarly helpful and professional. I wouldn't have believed I'd ever say this, but buying a car from them was actually a great experience. More

I have never had a more pleasant experience leasing a new automobile than I had working with the personnel at Salerno Duane Infinity of Denville, NJ. All my questions and concerns were addressed promptly automobile than I had working with the personnel at Salerno Duane Infinity of Denville, NJ. All my questions and concerns were addressed promptly and enthusiastically. I always sensed the real concern Art, Jorge, and David had to meet my needs. They couldn't have been more helpful and knowledgeable. The car was delivered flawlessly. Art Blenner has continued to contact me to ensure that I have no after sale problems or concerns. I am completely satisfied. My experience with this dealership was and is so positive, that I have no doubt I will be a returning customer for a 4th time. Thank you, Salerno Duane Infinity. More

Going to purchase a car is usually a horrific experience. I can finally say that I enjoyed purchasing my car. My salesman, Luis Rivera was knowledgeable, helpful, professional and courteous. I walked into I can finally say that I enjoyed purchasing my car. My salesman, Luis Rivera was knowledgeable, helpful, professional and courteous. I walked into the dealership with 99% certainty that I was not going to purchase an Inifiniti. I had already worked out an acceptable deal with another dealer (not Inifiniti). After calling Luis to let him know that I was going to pass, he was still professional and courteous. I'm now the proud owner of an Infiniti G25X. While I was waiting to finalize my transaction Luis made sure that my car was detailed to perfection. Luis took his time to educate me on the car's features and make sure I was comfortable with everything. A great experience and I couldn't recommend Luis and the staff at Salerno Duane Infiniti more highly. More

I have been happy doing business with this dealership and staff for the past 21 years. The cars are well built and the service staff ensures the quality of the maintenance done on my vehicle. I will cont staff for the past 21 years. The cars are well built and the service staff ensures the quality of the maintenance done on my vehicle. I will continue to have my vehicle serviced at this dealership and recommend it to family and friends. More

I leased a new Infinity G37x Coupe (AWD) from Salerno Duane a few weeks back (Aug. 2011) and I can highly recommend them as a dealer. They were very efficient and delivered on everything they committed Duane a few weeks back (Aug. 2011) and I can highly recommend them as a dealer. They were very efficient and delivered on everything they committed to. I was allowed to take an extented test drive so I could really be comfortable with the car and that definitely helped convince me to purchase it (this is my first Infinity). The negotiation process was a lot easier than I was expecting as well, my salesperson (Andrew Glick) was a pleasure to deal with. More

I have been shopping for a bmw5 all summer. I decided to check out the infinity suv thinking I would need more room. Luis Was the best most accommodating sales man I have come across in my search. Th to check out the infinity suv thinking I would need more room. Luis Was the best most accommodating sales man I have come across in my search. This has been the best experience in purchasing a vehicle I have had. My husband and i have had over 20 cars/trucks since we have been driving. This is our first Infinity and favorite vehicle yet! I own a hair salon and will be highly recomending Luis and Infinity of Denvilleto all of our clients! More

This dealership has been a pleasure to work with through three cars (so far). Terry was very easy to work with and I never felt any sales pressure which iscwhat I like. Sue and Allie have always been so a three cars (so far). Terry was very easy to work with and I never felt any sales pressure which iscwhat I like. Sue and Allie have always been so accommodating and friendly when i'm having the car serviced. They make me feel like family! More

I was entirely pleased and satisfied with the entire process. Art provided me with quick pricing, which I was very happy with, and answered all my questions. I was interested in having an after market process. Art provided me with quick pricing, which I was very happy with, and answered all my questions. I was interested in having an after market remote starter installed and that process was handled great. Thanks to David Zarillo on that too. The return of my expired leased M35X was handled very quickly and efficiently and the paperwork on my lease was handled in no time. Plus, I don't think I have ever had anyone go over the aspects of the car then Art did when I picked it up yesterday. He was very thorough and knowledgeable - and I think did a better job than anyone I have ever dealt with before - and I have leased/purchased quite a few cars over the years. This is my second Infiniti (formerly a Lexus customer) and I got the first from them too. So, I knew how good a dealership they are and how great there service department is. Coming back was an easy decision - and my experience yesterday enforced my original opinion - they are a first class dealership. More

Sue greeted me warmly, processed me in and had my car serviced at the exact time scheduled for my maintenance appointment. Clearly explained what would occur. Offered a loaner in case I didnt want to w serviced at the exact time scheduled for my maintenance appointment. Clearly explained what would occur. Offered a loaner in case I didnt want to wait, even though I had already told her I would wait; and I appreciated that offer again. Lounge area very clean, comfortable and work friendly. Work was finished right on time, with car cleaned and ready to go. Allie processed me out graciously and efficiently. Charges very reasonable. Allie reminded me when I was due in again for scheduled service and that I should not hesitate to call if any issues ever arise. They never have, since the work is always done correctly the first time. Allie and Sue "get it". That is, they undersand my time is valuable and they work around my schedule to accommodate me. Whenever I speak with them about my car, I feel as though they each have genuine concern that I am to be satisfied with the car and the related service support. More

I will start off by saying that I will NEVER purchase an Infiniti outside of this dealership. The expirience that I had from the first handshake to the last was something that I did not think existed. Jorge Infiniti outside of this dealership. The expirience that I had from the first handshake to the last was something that I did not think existed. Jorge is one of the most honest people I have ever met, and you do not usually see that in a car dealership. the frst day that I was in, after hearing my situation, Jorge flat out said that it would be nearly impossible to get the car that I was looking at, for the price I wanted it. He ran all the numbers, even showing me how much profit he would make. After talking and running numbers for a little over an hour, I left the dealership empty handed, but satisfied with the honesty that Jorge gave me. The next day I got a message from Terry saying that they have a deal that i may be interested in. when I called back, the first thing out of Terrys mouth was "how did your interview go?" You know you are recieving good customer service, when a car salesman, who is looking to make money, starts off a conversation about a job interview that I had the day before. That really brought this whole deal on a personal level, which I liked. My father and I wound up going to the dealership within that hour, and accepting the deal, which actually was a really good deal. Not only were we satisfied with the deal, we were in and out within a matter of 2 hours. Much thanks to David, who had every singe sheet of paperwork ready to be signed. Overall, I had an EXCELLENT expirience at this dealership and would reccomend them to everyone, not only because of the great deal that I got, but the level of customer service that each and every employee I worked with displayed. I would like to thank everyone who made this deal possible. More