Genesis of Denville

I ended up leaving the dealership after SD's unwillingness to negotiate a fair trade in price for my car. On a positive note I went down to Summit afterwords and I gave my business to Douglas w unwillingness to negotiate a fair trade in price for my car. On a positive note I went down to Summit afterwords and I gave my business to Douglas which had a much more courteous and friendly staff. My experience was teh complete polar opposite at Douglas and I will be using them from my service needs. More

From the first phone call to the final handshake, Andrew Glick was always courteous, helpful and informative. He gave me his cell phone number and told me to call him at any time. He reiterated that when I Glick was always courteous, helpful and informative. He gave me his cell phone number and told me to call him at any time. He reiterated that when I picked up the vehicle. He was never pushy and I thought it to be a pleasant surprise that he took me at my word for what I'd told him and vice versa. He worked with me to put a deal together at a time when it looked like it might not happen. I live a considerable distance from this dealership but I am giving serious consideration to returning there for the maintenance and service on the vehicle. It is a professional, courteous operation that I would not hesitate to return to. Everyone was pleasant and they certainly seem to put the customer first. More

I have purchased a number of cars and dealt with a number of dealers but Salerno Duane Infiniti in Denville, Nj is the best - no one else even close. Allie in particular is always friendly and willing to ac of dealers but Salerno Duane Infiniti in Denville, Nj is the best - no one else even close. Allie in particular is always friendly and willing to accommodate. Great service. More

Hector took care of me on Saturday without an appointment. He clearly explained what service was needed and the approximate cost. He needed to keep the car until Monday and offered a loaner veh appointment. He clearly explained what service was needed and the approximate cost. He needed to keep the car until Monday and offered a loaner vehicle. The work was completed,on time, as promised when I picked up the car on Monday. When I picked up the car, Sue greeted me, reviewed what work was done and finished the paperwork. It was handled quickly and efficiently. I have always had an excellent customer experience with this dealership! More

Terry was knowledgeable and friendly. I was most impressed by how he presented us with several options including buying new, buying late model used, finance rates and leasing. Because of terry's cl impressed by how he presented us with several options including buying new, buying late model used, finance rates and leasing. Because of terry's clarity, it was easy for us to select leasing as our best option. More

This is my second Infiniti new car purchase. The salesman I dealt with during my first purchase was Sam Tucker, who has since retired. Sam was great he knew the various Infiniti products and explained all th I dealt with during my first purchase was Sam Tucker, who has since retired. Sam was great he knew the various Infiniti products and explained all the details of each car he showed me. During my most recent purchase on 10/27/11 I had the pleasure of dealing with Mr. Arthur Blenner. Now Art is a little younger than Sam was when I bought my first Infiniti and, in the interim the dealership has changed hands, but the quality of Infiniti cars and it's sales staff has only gotten better. I look forward to a lasting relationship with Art, Ally Hoffman, and Susan Cardoso. Sincerely, Louis J. Rubinacci More

Climate control fan broken. They got me in the day I called, issued a loaner and completed the work in under two hours including oil change and filters. Plus, the car was washed and even had mints in th called, issued a loaner and completed the work in under two hours including oil change and filters. Plus, the car was washed and even had mints in the cup holder - What's not to like! Would highly recommend this dealer and the service department especially Allie and Sue to anyone who requires a courteous, professional and competent car service experience. More

Perry was incredibly helpful and went above and beyond what was required from a car salesman. He not only was helpful in the decision process, but also after the car was purchased. He spent alot of time g what was required from a car salesman. He not only was helpful in the decision process, but also after the car was purchased. He spent alot of time going over all the details needed for me to feel comfortable driving the vehicle. The whole process was a success because of him. More

I have purchased two Infinitis from this dealer and would highly recommend them. The buying experience is always favorable and they are easy to work with. The service department is excellent. I can always highly recommend them. The buying experience is always favorable and they are easy to work with. The service department is excellent. I can always get my car in for service on the day I want and the process of dropping off and picking up my car is very efficient. A clean Infiniti loaner is always available. The service work has been great and my car is returned on time as promised. More

Have been coming to this dealership since 1991 and this is our 4th Infiniti vehicle. We have been extremely happy with all of them. They are built very well and require normal maintenance and I should sa is our 4th Infiniti vehicle. We have been extremely happy with all of them. They are built very well and require normal maintenance and I should say, do not have break down problems like a lot of other cars do! It has been a very pleasant experience owning these vehicles and I would highly recommend these particular cars at any time. More