Genesis of Denville

Terrific experience! My wife and I walked into the dealership, where a friendly receptionist pointed us to the type of vehicle we were interested in on the show room floor My wife and I walked into the dealership, where a friendly receptionist pointed us to the type of vehicle we were interested in on the show room floor. As I was getting acquainted with the vehicle, a very friendly and smiling salesperson, Bernardo, came over an introduced himself and asked if I had any questions. Bernardo is a very friendly, kind, and patient gentleman, and really made our car buying experience pleasant and fun. He had excellent knowledge about the vehicle, its capabilities, options, and features. He is an outstanding professional, who took a personal interest in getting to know us and find out just what we were looking for in a vehicle, and went above and beyond what one typically expects. It was an outstanding purchase experience! More

Excellent I had a great experience at this dealer. salesperson was very attentive. The people there are very polite and will do they're very best to get you the I had a great experience at this dealer. salesperson was very attentive. The people there are very polite and will do they're very best to get you the car you want at a very good price. I recommend this dealer. More

Had a great experience So I walked into the dealership and was introduced to Bernardo right away he came over to me with a big smile on his face and help me and assured me w So I walked into the dealership and was introduced to Bernardo right away he came over to me with a big smile on his face and help me and assured me with everything I needed to know about the car. this was my first time leasing and he went over everything with me, he even gave me his personal cell phone which I was able to call at night if I had any questions with the paperwork or just general questions that I had about leasing a car. I highly recommend him to anyone that wants a trusted and caring salesman. He went above and beyond. More

D.Drew - Car Purchase Feedback My experience at Salerno was pleasant, the only xxxx-up that I experienced was I informed that the car that I purchased had the navigation feature w My experience at Salerno was pleasant, the only xxxx-up that I experienced was I informed that the car that I purchased had the navigation feature which was very important to me and it didn't have it. Unfortunately, I did not realize this until after I picked up my vehicle and was going through familiarizing myself with all of the features. As a result the one recommendation that I would make would be to make sure your sales associates review the features of the vehicle while you are in fact in the car. More

Outstanding customer experience, great staff. Very satisfied with my experience at Salerno Duane Infiniti. Scott Kammerer was very helpful trading my car in and getting me into a brand new Q50S. W Very satisfied with my experience at Salerno Duane Infiniti. Scott Kammerer was very helpful trading my car in and getting me into a brand new Q50S. With Scott's professionalism, I would highly recommend him to anyone who is interested in purchasing a car. More

Professionalism This was my first infiniti so I had alot of questions. Scott was patient and professional and provided a unique perspective when purchasing an automo This was my first infiniti so I had alot of questions. Scott was patient and professional and provided a unique perspective when purchasing an automobile. In addition, when i came back for follow up service Scott and the Salerno team were there to meet my needs. I would highly recommend this dealership and Scott specifically when considering an automobile purchase. More

Warranty service/. Tire vibration I left another Bergen County Infiniti dealership because their customer service was horrible. The people here, specifically Ashley and Walter are fant I left another Bergen County Infiniti dealership because their customer service was horrible. The people here, specifically Ashley and Walter are fantastic. Good experience all around. I would come back anytime. Thanks More

Great experience I recently purchased a pre owned vehicle from Bernardo Amster. Bernardo was professional, kind, fair and helpful. I truly appreciated that there was I recently purchased a pre owned vehicle from Bernardo Amster. Bernardo was professional, kind, fair and helpful. I truly appreciated that there was no pressure. The process was quick and overall a great experience! More

Great service Great customer service! Bernardo Amster was very helpful. Will refer more people to him. Also the delarship has great environment. So far loved my QX6 Great customer service! Bernardo Amster was very helpful. Will refer more people to him. Also the delarship has great environment. So far loved my QX60. It's great! More

Outstanding service and staff!! My husband and I bought our Infinity FX35 and G35 from Salerno. We have been bringing our cars to their service department since they were new (10 ye My husband and I bought our Infinity FX35 and G35 from Salerno. We have been bringing our cars to their service department since they were new (10 years and 9 years ago respectively). We have always been treated with courtesy and respect from the Service Manager to the car washers. No matter what the problem, it was corrected expertly! All the service staff is courteous and professional, however Ms. Allie Hoffman is efficiency personified. She goes above and beyond to accommodate our requests. She is a real asset to Salerno. We will continue to bring our cars to Salerno for service as we don't think anyone can top them for expertise in repairs or customer service. When we replace our cars you can be sure we will buy them from Salerno. We love our cars but our decision to replace them with your cars is in large part because of our experience with Salerno's service department. More