Genesis of Denville
Denville, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Professionalism This was my first infiniti so I had alot of questions. Scott was patient and professional and provided a unique perspective when purchasing an automo This was my first infiniti so I had alot of questions. Scott was patient and professional and provided a unique perspective when purchasing an automobile. In addition, when i came back for follow up service Scott and the Salerno team were there to meet my needs. I would highly recommend this dealership and Scott specifically when considering an automobile purchase. More
Warranty service/. Tire vibration I left another Bergen County Infiniti dealership because their customer service was horrible. The people here, specifically Ashley and Walter are fant I left another Bergen County Infiniti dealership because their customer service was horrible. The people here, specifically Ashley and Walter are fantastic. Good experience all around. I would come back anytime. Thanks More
Great experience I recently purchased a pre owned vehicle from Bernardo Amster. Bernardo was professional, kind, fair and helpful. I truly appreciated that there was I recently purchased a pre owned vehicle from Bernardo Amster. Bernardo was professional, kind, fair and helpful. I truly appreciated that there was no pressure. The process was quick and overall a great experience! More
Great service Great customer service! Bernardo Amster was very helpful. Will refer more people to him. Also the delarship has great environment. So far loved my QX6 Great customer service! Bernardo Amster was very helpful. Will refer more people to him. Also the delarship has great environment. So far loved my QX60. It's great! More
Outstanding service and staff!! My husband and I bought our Infinity FX35 and G35 from Salerno. We have been bringing our cars to their service department since they were new (10 ye My husband and I bought our Infinity FX35 and G35 from Salerno. We have been bringing our cars to their service department since they were new (10 years and 9 years ago respectively). We have always been treated with courtesy and respect from the Service Manager to the car washers. No matter what the problem, it was corrected expertly! All the service staff is courteous and professional, however Ms. Allie Hoffman is efficiency personified. She goes above and beyond to accommodate our requests. She is a real asset to Salerno. We will continue to bring our cars to Salerno for service as we don't think anyone can top them for expertise in repairs or customer service. When we replace our cars you can be sure we will buy them from Salerno. We love our cars but our decision to replace them with your cars is in large part because of our experience with Salerno's service department. More
Great guy, great car, great experience Great guy. He is professional and very funny and outgoing. Helped me understand my financial situation and worked with me to get into the car of my dr Great guy. He is professional and very funny and outgoing. Helped me understand my financial situation and worked with me to get into the car of my dreams. I appreciate everything he did for me, and he will be the reason I will be back to the dealership for my next car. Thank you Kevin! More
Great experience Recently visited Salerno Duane and had a great experience with Kevin! He was kind, courteous, and an overall great guy. He was funny and easy to talk Recently visited Salerno Duane and had a great experience with Kevin! He was kind, courteous, and an overall great guy. He was funny and easy to talk to and made the whole process great! Would Definatly recommend Kevin and this dealership! More
Outstanding experience! I just leased my eighth Infiniti from this dealership--that should say it all. From sales to service, my experiences have all been positive. My my re I just leased my eighth Infiniti from this dealership--that should say it all. From sales to service, my experiences have all been positive. My my recent car, a Q70, I worked with Kevin and Raz. Both were terrific--very helpful and knowledgeable, no pressure. Allie in service is always helpful and pleasant. I can't say enough good things about this dealership and the brand. More
Hassle free. No pressure tactics. Scott Kammerer. That's it. You want a car at a good price with no hassle? See Scott. Best experience at a car dealer ever. I drove an hour from Staten Scott Kammerer. That's it. You want a car at a good price with no hassle? See Scott. Best experience at a car dealer ever. I drove an hour from Staten Island. Well worth my trip. More
REFUND PROCESS The customer service was vey great but they don't provide enough information or should I say accurate? After I explained my credit situation, the sale The customer service was vey great but they don't provide enough information or should I say accurate? After I explained my credit situation, the salesperson told me that they have no problm with my credit score issue; the reason I mention the situatio before because it doesn't look good after running the credit, you get rejected. But sales person said no problem with the deal as long I am making enough money and can prove it. But after running the credit they rejected my application because I have a lease with Mazda(which I already mentioned). Since I was determined to buy the car, I made a deposit to hold the car and my application got rejected on March 9th; its been 10 days, I still didn't get my refund and I tried to get in touch with Kevin couple times but I got in touch with him just once. I really hate to make calls or shoot email when a company like this should do the processing as fast as possible butalas to my surprise they were quick to took the money out of my account but not showing any interest to give it back. I am 26, I have my whole life ahead and local from New Jersey; the treatment I received from this place helped me to decide not to go back there when I will start car shopping by end of this summer. More