Genesis of Denville

Great buying experience Kevin, Danielle, and the whole team made our buying process very pleasurable. We appreciated not only the efficient processes that the dealership had Kevin, Danielle, and the whole team made our buying process very pleasurable. We appreciated not only the efficient processes that the dealership had in place but the single best price quote that Kevin provided. Danielle was really great in assisting my technology challenged wife gain a better understanding of the car's new features. More

Experience was good Overall was good, had a few issue with miscommunication on financing/payment but they were addressed promptly. I had issues with registering for Infi Overall was good, had a few issue with miscommunication on financing/payment but they were addressed promptly. I had issues with registering for Infiniti Connections, dealer never took care of it. More

Excellent and Stress Free Buying Experience I purchased a QX70 through their Internet sales. I worked with Scott Kammerer who explained everything in detail. There were no surprises. I co I purchased a QX70 through their Internet sales. I worked with Scott Kammerer who explained everything in detail. There were no surprises. I could have purchased my car at a dealership closer to home but ultimately ended up buying the car at Salerno Duane with no regrets. Customer Service is also excellent. More

Total satisfaction We recently purchased a 2012 Infiniti M37x from this dealership. We negotiated with Betsy Starch and agreed on a price that was fair to both parties. We recently purchased a 2012 Infiniti M37x from this dealership. We negotiated with Betsy Starch and agreed on a price that was fair to both parties. She was not a pushy sales person, and made our experience less stressful. In fact, her follow-p phone call prompted us to revisit the dealership and buy the car. Although the car was 'pre-owned', Betsy authorized some additional minor work to be done so that we were 100% satisfied with the car, and service. Parts were ordered, and within days, the parts were installed. We love the car, and will recommend this dealership, and especially our sales person, Betsy Starch! More

Great Car Buying Experience At Salerno Duane of Denville I recently purchased an Infiniti from Betsy Starch at Salerno Duane of Denville, Betsy was very helpful and knowledgeable. Throughout the process sh I recently purchased an Infiniti from Betsy Starch at Salerno Duane of Denville, Betsy was very helpful and knowledgeable. Throughout the process she never made me feel pressured and was always prepared. This made the process very quick and enjoyable. I would absolutely recommend Betsy and Salerno Duane to anyone interested in buying a car. ggille More

Very happy with my 3rd Infiniti purchase from Salerno Duane Out of the 4 new cars I've ever purchased (all leased), 3 have been Infinitis, and all from Salerno Duane Infiniti. My first new car lease ever was wi Out of the 4 new cars I've ever purchased (all leased), 3 have been Infinitis, and all from Salerno Duane Infiniti. My first new car lease ever was with Nissan, and since then I upgraded to 2 G-sedans ('08 G35x and '12 G37x), and most recently to a 2015 Q50 AWD Premium w/Nav. So I'm definitely an Infiniti-guy at this point, but as this is about reviewing the dealer, my main point is that I've been doing business with Salerno Duane Infiniti for now 3 consecutive vehicles, since 2008. In that time, I also worked with 3 different salesmen. The same one helped me with my first 2 vehicles from them, and when I found out he was no longer with Salerno Duane Infiniti I was honestly a bit anxious because in that time we had developed a great professional rapport and I was truly worried about what my experience would be like moving forward with any other salesmen there.. To me, it's not just about the deal, it's about the WAY people do business.. Long story short, my worries were put to rest when I met and spoke with the two gentlemen who'd be working with me moving forward - Kevin Tonero and Scott Kammerer. These guys are both first class, professional, honest, have integrity, were a pleasure to work with, and I'm looking forward to the next time we get to do business again in the future. I think it's safe to say you'll receive the same level of care and service from any of their team. Oh and btw, I guess it's also worth mentioning: I've always gotten just the BEST deals with Salerno Duane Infiniti, and the deal on my new Q50 was no exception! Also, the dealership itself is clean, feels inviting, and there's a relaxed, professional atmosphere... you don't feel like there are 50 different salesmen scurrying all around the place just waiting to pounce on you.. (if you know what I mean). If you're ever in the market for an Infiniti, you should absolutely check these guys out! More

Great Overall Experience I worked with Scott Kammerer to get into a new Q50, which was my first lease/luxury car. I was well taken care of from the first appointment, all the I worked with Scott Kammerer to get into a new Q50, which was my first lease/luxury car. I was well taken care of from the first appointment, all the way through to delivery. Scott did a great job of answering all my questions and providing me with information in terms of my options in an expedient fashion. I also found him to be very transparent in terms of explanations relative to costs and incentives. Overall service and experience at Salerno Duane was great, and would recommend to anyone. More

Great Service and Experience! I leased an Infiniti Q50 premium. I found the service and experience to be top notch. I don't buy or lease a car that often, so I don't always look fo I leased an Infiniti Q50 premium. I found the service and experience to be top notch. I don't buy or lease a car that often, so I don't always look forward to going to a typical car dealership. But this is not a typical dealership. It knows how to treat customers. I'm talking from start to finish. My salesperson Scott K. was great, helpful, responsive to questions and emails, professional, polite and willing to go out of his way to find out information on the car you are interested in. I actually wasn't sure on the options and colors I wanted (they all looked great). Scott showed me many different cars with the different trims and colors to help me decide. We also test drove a few to see how the different features perform. I would go back to this dealership in a heartbeat when it comes time for a new car again. 100% recommended. I just want to point out too that when we finally were ready to take the car home, there was an associate to sit in the car and walk us through all of the features of the car. It was very helpful being there is so much technology in cars nowadays. The Q50 especially. More

Leased a new Infiniti Q50 I previously had leased from Duane-Salerno (Denville NJ). and was pleased with the experience. As a returning customer I was treated like royalty and I previously had leased from Duane-Salerno (Denville NJ). and was pleased with the experience. As a returning customer I was treated like royalty and got a deal that beat all other deals advertised in the area. More

First experience Leasing and it was effortless After owning cars in the past, this was my first experience leasing a car and Betsy Starch made it effortless. She answered all of my questions and g After owning cars in the past, this was my first experience leasing a car and Betsy Starch made it effortless. She answered all of my questions and gave me all of the options to make the best decision for my situation. I would certainyl recommend Betsy and Salerno Duane Infiniti to anyone in the market for a great car and a terrific buying experience. More