Genesis of Denville

Great cars & services from fantastic sales person First time at Salerno & Duane Infiniti And i will go back for my next car And will recommend to my friend Thank you Scott Kammerer First time at Salerno & Duane Infiniti And i will go back for my next car And will recommend to my friend Thank you Scott Kammerer More

The best! I had such a wonderful experience at Salerno Duane Infiniti. Dealing with Travis Tighe was even better. I felt like I had first class service all the I had such a wonderful experience at Salerno Duane Infiniti. Dealing with Travis Tighe was even better. I felt like I had first class service all the way up to my follow up phone calls and texts asking if I needed anything weeks later! I always had unpleasant experiences buying cars but this time it makes me want to come back just to hang out!!! I highly recommend Travis to anyone. He truly was amazing. More

Professional & Helpful After several months of shopping for a new vehicle, I narrowed my choice down to a Q50. From the moment I reached out to Kevin via Edmunds.com and Tr After several months of shopping for a new vehicle, I narrowed my choice down to a Q50. From the moment I reached out to Kevin via Edmunds.com and Truecar.com, I received prompt and informative responses via email. I explained to Kevin my dissapointment with another Infiniti dealer and he took the time to explain the details of the car and insisted that my wife and I test drove the vehicle once again. Pricing for the Q50 Premium w/ Navigation, was less than estimated on Edmunds and Truecar. The sales process was quick and efficient and Danielle the product specialist, took the time to explain all the details of the Q50's multimedia system. I definitely would recommend Salero-Duane and look forward to my next Infiniti purchase. More

Wonderful buying experience My 2004 Infiniti FX35 was totaled in an accident so I unexpectedly had to purchase a car. I knew I wanted the same car so I started shopping CPOs on t My 2004 Infiniti FX35 was totaled in an accident so I unexpectedly had to purchase a car. I knew I wanted the same car so I started shopping CPOs on the Internet. I contacted a few dealers, including the dealership I had previously purchased two vehicles at. But when I spoke with Betsy Starch at Salerno Duane Infiniti of Denville, I was immediately impressed by her knowledge, professionalism, friendliness and attentiveness to my needs. Following our first conversation, she immediately emailed me information and followed through on contacting me to ensure all my questions were answered. From the first day I went in to look at the vehicles to the day I picked up my car, Besty and the entire team at Salerno Duane were so accommodating and attentive and seemed to genuinely care that my experience was positive. There was a slight issue upon delivery of the vehicle, which was resolved immediately and handled very professionally. The entire team took an interest to ensure that my needs in resolving the matter were met beyond my satisfaction. The service department was involved with resolving this issue and I was equally impressed by their courtesy, attentiveness and professionalism. Unlike my experience with the previous dealership I purchased from, the service department was reachable via phone and actually returned my phone calls! I am so pleased with my experience and highly highly highly recommend this dealership and Betsy Starch. All any customer wants is to be treated with respect, dignity, and courtesy and this dealership not only met, but exceeded these expectations. More

Great Car Buying Experience - No haggle, No Pressue Scott and the entire team at Salerno Duane went out of their way to find the right car to fit my needs and within my budget. Scott made the entire buy Scott and the entire team at Salerno Duane went out of their way to find the right car to fit my needs and within my budget. Scott made the entire buying experience easy and transparent. Everyone was friendly, helpful and made feel live a valued customer. I would highly recommend this dealership for your next purchase. I moved from a loyal BMW owner to a VERY happy Infiniti owner. I love my new Q50, it runs circles around my BMW 528i More

Great buying experience Kevin, Danielle, and the whole team made our buying process very pleasurable. We appreciated not only the efficient processes that the dealership had Kevin, Danielle, and the whole team made our buying process very pleasurable. We appreciated not only the efficient processes that the dealership had in place but the single best price quote that Kevin provided. Danielle was really great in assisting my technology challenged wife gain a better understanding of the car's new features. More

Experience was good Overall was good, had a few issue with miscommunication on financing/payment but they were addressed promptly. I had issues with registering for Infi Overall was good, had a few issue with miscommunication on financing/payment but they were addressed promptly. I had issues with registering for Infiniti Connections, dealer never took care of it. More

Excellent and Stress Free Buying Experience I purchased a QX70 through their Internet sales. I worked with Scott Kammerer who explained everything in detail. There were no surprises. I co I purchased a QX70 through their Internet sales. I worked with Scott Kammerer who explained everything in detail. There were no surprises. I could have purchased my car at a dealership closer to home but ultimately ended up buying the car at Salerno Duane with no regrets. Customer Service is also excellent. More

Total satisfaction We recently purchased a 2012 Infiniti M37x from this dealership. We negotiated with Betsy Starch and agreed on a price that was fair to both parties. We recently purchased a 2012 Infiniti M37x from this dealership. We negotiated with Betsy Starch and agreed on a price that was fair to both parties. She was not a pushy sales person, and made our experience less stressful. In fact, her follow-p phone call prompted us to revisit the dealership and buy the car. Although the car was 'pre-owned', Betsy authorized some additional minor work to be done so that we were 100% satisfied with the car, and service. Parts were ordered, and within days, the parts were installed. We love the car, and will recommend this dealership, and especially our sales person, Betsy Starch! More

Great Car Buying Experience At Salerno Duane of Denville I recently purchased an Infiniti from Betsy Starch at Salerno Duane of Denville, Betsy was very helpful and knowledgeable. Throughout the process sh I recently purchased an Infiniti from Betsy Starch at Salerno Duane of Denville, Betsy was very helpful and knowledgeable. Throughout the process she never made me feel pressured and was always prepared. This made the process very quick and enjoyable. I would absolutely recommend Betsy and Salerno Duane to anyone interested in buying a car. ggille More