Genesis of Denville

Exceptional customer service with no hassles! Travis was our assigned rep through the Costco auto program, and he was extremely professional and friendly when we arrived. He sat us down to gauge t Travis was our assigned rep through the Costco auto program, and he was extremely professional and friendly when we arrived. He sat us down to gauge the type of vehicle that best for our needs. He was a wealth of knowledge and answered any all questions that we had about the 2015 QX60 AWD and all the additional packages that we decided on purchasing. He gave us a pricing sheet with a large discount off the MSRP price and explained what the discounts were for as well (Costco+dealer incentive discounts). Suffice it to say we were sold right away, we were able to pickup our car in 1 business day. It was honestly the easiest car buying experience I have ever had. I highly recommend purchasing from Salerno Duane Inifiniti in Denville. David was the finance rep and he did a terrific job of explaining the contracts that we were signing. He also was very thorough with explaining the warranty information and other conditions of the purchase. I left the dealership in my new car feeling confident in my purchase because I know David covered everything and made sure my mind was at ease before I left. Danielle sat with my wife and I in our new car and went over every single feature and button in the car to make sure we knew all the options our car came with. She was thoughtful, insightful, and patient in her explanations. She saved me the time of have to read an entire manual with a 20 minute demo of what the car can do. She's even willing to repeat it as many times as necessary, all you have to do is show up at the dealership when you have questions about the cars functionality. Salerno Duane in Denville offers exceptional service by exceptionally well informed people for the ultimate car buying experience. More

I keep coming back here This is the third car I have purchased here and will be back for a 4th. Scott Kammerer took good care of me as did the folks in the past. Reason to This is the third car I have purchased here and will be back for a 4th. Scott Kammerer took good care of me as did the folks in the past. Reason to come back is Walter and Allie in service. Raz also made the necessary final details of the deal to see it through. Scott will work for you and is very detail oriented and follows through until you are satisfied. Thanks again!!! More

Fantasitic Sales and Customer Service of our QX60 This was our first Infiniti after being a Mercedes, BMW and Audi customer. We were reluctant at first going with a Japanese luxury. Travis Tighe our This was our first Infiniti after being a Mercedes, BMW and Audi customer. We were reluctant at first going with a Japanese luxury. Travis Tighe our salesman was really great and continues to follow up with us on a regular basis. We had an issue with staining of the leather of the back seats from a friends cocktail dress on the way to a sweet 16. We were so upset since the vehicle was only three weeks old. Our salesman and service department really stepped up and had a leather specialist remove the stains since they were not able to do so. My wife absolutely loves the this Qx60 and I love the customer service of this dealership. Thank you Travis, Ashley in service and Walter service manger. Dr. Mario Agaliotis Dr. Georgia Agaliotis More

Outstanding!!! Best dealer experience ever!!! The whole process was smooth, unlike other dealers we've purchased vehicles from. Our salesperson Scott was great.... Best dealer experience ever!!! The whole process was smooth, unlike other dealers we've purchased vehicles from. Our salesperson Scott was great......remembered every detail & was very knowledgable about our vehicle. A stress free buying experience from start to finish. Danielle went over every detail of our new truck with us, to make sure we knew how everything worked. Normally, after we buy a new car, I have to take time the next day to sit and go over it with my wife, but not this time!! I will be sure to recommend this dealership to all my friends and family!!!! More

Choosing Salerno Duane Infiniti From the first visit when I met Christian, he was very attentive and helpful but was never aggressive or pushy in his approach. After test driving a From the first visit when I met Christian, he was very attentive and helpful but was never aggressive or pushy in his approach. After test driving a couple of cars, I was still unsure as to which model Infiniti I really wanted. He was very diligent in sending me a weekly e-mail update in terms of what models were available and always focused in on trying to help me find what I was looking for. Ultimately, I decided on a CPO 2014 Q50 and had casually mentioned in an e-mail the model/color I was looking for. He contacted me immediately as soon as the dealership got the CPO Q50s in, as the exact model and color I wanted was in. I had initially found the car in CT but it had a black interior and I wanted a wheat interior. They had exactly what I was looking for. Afterwards I came in to test drive and check out the car. Christian and his sales manager, Raz, matched the excellent price that I got at the CT Infiniti dealer without any haggling and also matched the trade-in price for my car. I was THRILLED! Afterwards I had a one hour new car orientation with Danielle, their customer service rep. All in all, I can't say enough about Christian and the Salerno Duane team....level of customer service, attentiveness, excellent and fair price, etc. And after the sale, Christian has and continues to follow up with me regarding my car experience. I love my CPO Q50 and am grateful for having had such an excellent experience. I would highly recommend this dealership and working with Christian Garcia! It is a pleasure!! More

New car Great overall experience and would highly recommend this dealer to my friends and family. They had the exact car I was looking for at the right price. Great overall experience and would highly recommend this dealer to my friends and family. They had the exact car I was looking for at the right price. More

Excellent team at Salerno Infiniti Very helpful and respectful experience buying a new Q50 at Salerno Infiniti. Process of buying car was very easy and car features were well explain Very helpful and respectful experience buying a new Q50 at Salerno Infiniti. Process of buying car was very easy and car features were well explained. Would highly recommend. More

Purchase Experience During my visit to Salerno Duane Infiniti I had the pleasure of doing business with Mr. Travis Tighe. He was personable, professional and exceeded my During my visit to Salerno Duane Infiniti I had the pleasure of doing business with Mr. Travis Tighe. He was personable, professional and exceeded my expectations. I drove away in the car I specifically wanted when I sat down and Travis was able to get me to my target price. I would highly recommend Salerno Duane and Mr. Tighe's services. More

Enjoyable Leasing Experience This was the best car buying/leasing experience! Kevin was very down to earth and I never felt pressured by him. I was treated like I was the only cus This was the best car buying/leasing experience! Kevin was very down to earth and I never felt pressured by him. I was treated like I was the only customer they had the day I picked up my car. It was like I was getting the royal treatment. I would highly recommend Salerno Duane Infiniti of Denville. I am really happy with all the staff that helped me. They all made me feel comfortable and all were super friendly. Scott was very thorough when I picked up my car. Steven walked me through all the paperwork and did not rush through it. Danielle's hands-on tutorial was an added touch that I was not expecting. More

Great dealership, excellent service! Our experience at this dealership was great. We purchased a pre-owned 2012 Infiniti, the price was affordable and we received a very fair trade in val Our experience at this dealership was great. We purchased a pre-owned 2012 Infiniti, the price was affordable and we received a very fair trade in value on our car. Travis, our salesman was extremely knowledgeable and everyone was very nice and professional. The newly purchased car required a new windshield wiper reservoir. We called service, made an appointment on a day that was convenient for us and the part was installed in a speedy manner while we waited. I would recommend this dealership for anyone looking for a new or used car. More