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Genesis of Ballwin

Ballwin, MO

4.8
84 Reviews
Our experienced sales staff at Dean Team Genesis of Ballwin has the knowledge and passion to help you find your dream car. Our team will answer any questions you have and provide in depth insight into each vehicle. We focus on your needs to help you find a car that checks all the boxes. The Sales Manager Steve Harper will get you the new Genesis you want.
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14754 Manchester Rd

Ballwin, MO

63011

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Showing 84 reviews

May 22, 2024

The process was easy and professional. I hope the service department is the same when the time comes. Thanks. More

by jhhelvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Genesis of Ballwin responded

Thanks for the positive feedback! We're glad to know you had a great experience here at Genesis of Ballwin and we look forward to seeing you at your first service appointment!

April 25, 2024

Frank was great. The process couldn’t have been easier. During my test drive he instructed me on nearly every feature the car had to offer. He knew the car inside and More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Genesis of Ballwin responded

Jordan, we're delighted to know that Frank provided you with such a comprehensive and easy car-buying experience at Genesis of Ballwin. Thanks for the recommendation! Enjoy your new ride.

April 07, 2024

Everyone there was very pleasant, friendly and inviting. They all are very knowledgeable about the pieces they are selling. More

by AftonH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Genesis of Ballwin responded

Afton, we're glad to know you had a pleasant experience with our knowledgeable team at Genesis of Ballwin. Thanks for your positive feedback!

March 29, 2024

Jacob Adrian was great! We purchased a GV-80 from him and we love it! Will definitely recommend friends and family More

by Brantad123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Adrian
Mar 30, 2024 -

Genesis of Ballwin responded

It's fantastic to know you had a great purchase experience with Jacob at Genesis of Ballwin and that you're loving your Genesis GV-80. Thanks for choosing and recommending us! Have a great ride!

March 25, 2024

Dealership in general seemed Friendly and not overly aggressive. Interested in hearing what was important to me. More

by Raluke66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Genesis of Ballwin responded

Hi Raluke! We're glad to know that you felt comfortable and heard at Genesis of Ballwin. We always strive for a friendly environment where our customers' needs come first. Thanks for the feedback!

March 14, 2024

From the minute Frank picked up the phone he offered great service. Easy to deal with and he made the deal happen. More

by greenbaumlaura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Frank gave Awesome service, friendly, very willing to help and make sure everyone is happy. Great deal for a wonderful new car Thank you!! More

by Caminnella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Frank was very polite and courteous when I sign lease for the Genesis car. Frank has reached out several times to check and see how I’m doing with the Genesis. Frank representative well as great Sales man. T More

by Gracie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Frank went above and beyond to help me secure my New 2023 GV70. His knowledge of the many features in the car was very helpful. I would highly recommend him. More

by Mccastdl92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Frank was very knowledgeable about the vehicle and articulated the features very well. Any questions that we had were answered accurately and in a timely manner. He was very professional. More

by Lori Powderly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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