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Genesis of Auburn

Auburn, MA

Overview
Reviews
4.9
50 Reviews
Call Dealership (508) 832-9990

735 Southbridge Street

Auburn, MA

01501

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Showing 50 reviews

November 16, 2022

Dealership completed my maintenance work in a timely manner and returned my car in good condition. More

by a.rathgeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 16, 2022 -

Genesis of Auburn responded

This is what we love to hear! We love having you as a customer! We look forward to seeing you next time at Genesis of Auburn!

August 21, 2022

Immaculate showroom. Was willing to deliver my vehicle anywhere. Conducted business with integrity. Wonderful personnel. More

by Betsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford, Timothy Railon, finance manager
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Aug 23, 2022 -

Genesis of Auburn responded

Thank you for the fantastic feedback, Betsey! We hope to see you again next time here at Genesis of Auburn!

August 12, 2022

Salesman Stan and Tim where very knowledgeable on car I purchased and the paperwork needed to get the deal done. Also received a fair price for trade in. Adam the sales manager checked in a few times to ma More

by gus.reinke53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Otoo, Timothy Acosta, Adam Mician,
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Aug 15, 2022 -

Genesis of Auburn responded

Thank you for sharing your experience! We're happy to hear you had a great experience with our team here at Genesis of Auburn and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

July 09, 2022

Friendly. Efficient / and informative . Daniel was very helpful . Walked me out to the car to show me the issues . More

by Dee dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 11, 2022 -

Genesis of Auburn responded

We're grateful to have you as a loyal Genesis of Auburn customer, Dee Dee! Thank you for rating Daniel and the team five stars!

November 22, 2021

This dealership always goes above and beyond what is expected. For instance today I had white paint on my bumper and asked for some advice on how to get it off due to the protective shield I have on the More

by Karen K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly
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Nov 23, 2021 -

Genesis of Auburn responded

Thank you for taking the time to share this experience, Karen! We're truly grateful to have you as a Genesis of Auburn customer and look forward to your next visit with us here at Genesis of Auburn!

October 15, 2021

Excellent service. Picked up our car and left a loaner 50 miles from their facility More

by hsergentanis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carney
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Oct 18, 2021 -

Genesis of Auburn responded

Thank you! We're glad we could help you have a great experience! -Genesis of Auburn

September 13, 2021

My experience with the dealership was top notch also the sales person and the the manger Adam More

by Happy Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul,Adam
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August 21, 2021

Puts the customers needs first, pays attention to details.Friendly service. Keeps you up to date while waiting. Does a full inspection on vehicle when serviced. Free wash and vacuum at every visit. More

by Karen K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Dziubeck(sp?)
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Aug 21, 2021 -

Karen K responded

Agree with review

August 13, 2021

Matt the Service Manager handled our GV80 (we love it) complementary oil change efficiently and quickly. He even let me bring in my own Mobil 1 for the change. More

by RoyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carney
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July 26, 2021

Great service, Mathew could have not been more accommodating. Matt is a gem and a credit to your organization. There was a slight glitch which was my fault and Matt took care of it. He is someo More

by csinel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew, service manager
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Jul 26, 2021 -

csinel responded

Great service, Mathew could not have been more accommodating. there was a slight glitch which was my fault and Matt took care of the problem seamlessly. I truly enjoyed working with. Matt is a credit to the whole Herb Chambers orginization.

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