Genesis of Auburn
Auburn, MA
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Great experience at Auburn Geneses dealer. My service rep Alexandra explained the process up front and work to completed. She polite and professional, great job! Work was completed on time and My service rep Alexandra explained the process up front and work to completed. She polite and professional, great job! Work was completed on time and to my satisfaction. We’ll done by all involved. More
I had routine service done on Thursday and on Sunday my check engine light came on. When I called Monday morning they were able to get me in right away and resolve the issue. check engine light came on. When I called Monday morning they were able to get me in right away and resolve the issue. More
Service writer Iffy was terrific. I was taken in right on time and my vehicle was ready when they said it would.. I was impressed with all staff members. I would recommend this dealer I was taken in right on time and my vehicle was ready when they said it would.. I was impressed with all staff members. I would recommend this dealership. I have already spoke to a friend who is currently purchasing a Genesis from them. More
General manager, and overall service was excellent. The process of buying a car through the original salesman was very difficult and frustrating. Lack of follow up, no callbacks, and it took me five da The process of buying a car through the original salesman was very difficult and frustrating. Lack of follow up, no callbacks, and it took me five days &4 trips out to Auburn to get the car prepped in order to drive it away after purchasing the vehicle. registration was mailed to be and inspection was done on my own, Lastly a software update will need to loaded.into the vehicle next week. More