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Genesis of Auburn

Auburn, MA

Overview
Reviews
4.9
46 Reviews
Call Dealership (508) 832-9990

735 Southbridge Street

Auburn, MA

01501

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Showing 46 reviews

April 20, 2024

It was a perfect experience from booking to payment. Perfect service, significantly better than any other Hyundai/Genesis dealership I delt with. More

by DRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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Apr 22, 2024 -

Genesis of Auburn responded

We're so glad to know you had a great experience with us at Genesis of Auburn! We strive for excellence in all aspects, from booking to payment. Thanks for your kind words and we look forward to serving you again in the future!

April 10, 2024

Service was very professional service gentleman that I dealt with was very helpful and courteous More

by Thomas Valentine
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Apr 11, 2024 -

Genesis of Auburn responded

Thomas, Thank you for rating our service team five stars. We look forward to serving you again! - Genesis of Auburn

April 01, 2024

Great service and fair price. On time with schedule. Way in and out of dealer More

by Jhunt4nrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Apr 02, 2024 -

Genesis of Auburn responded

Thank you for the wonderful review! We're glad to know you had a great experience here at Genesis of Auburn and we hope to see you again in the future!

March 29, 2024

Excellent customer service in assisting me to lease a new Genesis G80. I was impressed at how well they matched my financial needs to transition from my 2021 G80. More

by Mr S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian, Najee, Na
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Mar 29, 2024 -

Genesis of Auburn responded

Hi Mr S! We're delighted to know that you had an excellent experience with us at Genesis of Auburn. It's great that we could assist in finding the perfect lease for your new 2024 Genesis G80! Thanks for choosing us and enjoy your ride!

March 12, 2024

Excellent and professional a really great experience buying my car. I would recommend Stan to all my friends More

by paf3702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan
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Mar 13, 2024 -

Genesis of Auburn responded

Hi! We're delighted to know that you had a great experience with Stan at Genesis of Auburn. Thanks for recommending us, we appreciate your support!

March 05, 2024

Nick was an absolute pleasure to work with as well as the entire staff. Would really them for a new Genesis. More

by Richardebelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 06, 2024 -

Genesis of Auburn responded

Hi Richardebelton! It's great to know that Nick and our team at Genesis of Auburn made your experience a positive one. Thanks for recommending us!

January 29, 2024

Stan & Ryan were super. Very knowledgeable about the Genesis. Very friendly & courteous. They are the way customers should be treated at the dealership More

by spitty1940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan MacLean, Stan Otoo
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Jan 30, 2024 -

Genesis of Auburn responded

Hi S Pitty! We're so glad to know that Stan and Ryan provided you with a top-notch experience at Genesis of Auburn! We strive for excellent customer service, so it's great to see our team hit the mark. Thanks for your review!

December 12, 2023

Very nice staff and very professional They really live up to the Genesis quality level More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Maddy
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Dec 12, 2023 -

Genesis of Auburn responded

Frank, we're honored to receive this wonderful feedback! Thanks so much for your business and please don't hesitate to reach out if our Genesis of Auburn team can assist you again in the future!

December 01, 2023

Great service , courteous customer service staff . No complaints Want mind recommending to friends Comfortable waiting area More

by rpacharya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Dec 04, 2023 -

Genesis of Auburn responded

We appreciate your kind words about our service and staff at Genesis of Auburn. We're glad you found the waiting area comfortable too! Thanks for recommending us to friends.

October 31, 2023

The dealership is a friendly place and treat the customer needs with kindness and respect. More

by Junior L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Genesis
Report | Print
Nov 01, 2023 -

Genesis of Auburn responded

Hi Junior! Thank you for your feedback! We are delighted to hear that you had a positive experience with us at Genesis of Auburn! Treating our customers with kindness and respect is one of our top priorities, and we are pleased to know that you felt welcomed and well-treated during your visit.

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