Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Atlanta
Atlanta, GA
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 528 reviews
April 25, 2022
Mr. Dwayne Palmer’s customer service is extraordinary. Also, very attentive service from team! Royal treatment! Dwayne Palmer’s customer service is extraordinary. Also, very attentive service from team! Royal treatment! More
by L. Tolliver
Employees Worked With
HAU-B CAO, Dwayne Palmer
March 05, 2022
Great dealership. Friendly and do their best to give the best deal .We had a great experience with Jeff the manger. Hope to deal them again in the future. Friendly and do their best to give the best deal .We had a great experience with Jeff the manger. Hope to deal them again in the future. More
by Nango56
Employees Worked With
Jeff Keitz
March 02, 2022
I have been attempting to schedule service for more than 3 months. They booked one in December for January service but no alert showed up so I called and they didn’t have an appointment. Due to COVID t 3 months. They booked one in December for January service but no alert showed up so I called and they didn’t have an appointment. Due to COVID the wheel company (wheel/rim warranty) I rescheduled for Feb 15. Nobody showed, so I contacted again and was told someone would call back in 24-72 hours. Never happened. I texted and received a message from someone that said the service coordinator had surgery and they would call back last week. Never happened. I sent another text and will see what happens next. I have owned BMW and Audi have used Jim Ellis previously. Never had issues …wondering is this a Genesis issue? It’s been so long waiting that I now need maintenance. I never post, but not sure what else to do next? More
by Spearce
Employees Worked With
Danon Henton and Carlton, Steven Bae
March 02, 2022
Awesome customer service and delivery! Price and condition was nearly perfect. We test drove and made purchase. Thanks for advertising the vehicle on Cars.Com Price and condition was nearly perfect. We test drove and made purchase. Thanks for advertising the vehicle on Cars.Com More
by KING
Employees Worked With
Andy, Hwang, Shannon Smith, Lori Ball
January 31, 2022
The first contact was difficult but then a competent salesperson took over and everything went well. I really probably should not have purchased the car, but all the answers and discussions were spot on salesperson took over and everything went well. I really probably should not have purchased the car, but all the answers and discussions were spot on. Likewise the discussions with the business manager were spot on. Therefore I purchased the car. More
by Labrat
Employees Worked With
Shannon Smith
January 07, 2022
Darrow made the G70 buying experience very pleasant and Mark was wonderful too. Would definitely recommend Genesis of Atlanta as a great place to buy a new car. Mark was wonderful too. Would definitely recommend Genesis of Atlanta as a great place to buy a new car. More
by Power_ralph
Employees Worked With
Mark Smolyar, Darrow Moore
October 28, 2021
Just got my brand new GV70 delivered to my office and I have to say that Saban made the entire transaction FANTASTIC. I have to rave about the entire process because this was my 1st time driving the GV70, have to say that Saban made the entire transaction FANTASTIC. I have to rave about the entire process because this was my 1st time driving the GV70, traded in my 2019 GS70, and what a way to do business. Let me just say Saban is an ASSET to Jim Ellis and even though I was reluctant to buy a car without even seeing it in person or test driving it, Saban made the entire process perfect. By the way, love the car, the dealership, and Saban. So if you are hesitant about the entire process of buying a car sight unseen and having it delivered to your office, don't be hesitant to call him and he will make a believer out of you too. Saban, can't wait until we do this again... More
by kevinbarnett123
Employees Worked With
Saban Dawood
September 13, 2021
When shopping for a car, Genesis of Atlanta should be your first stop! After having a terrible experience at a local Lexus dealership, I put off shopping for a car for a while. Walking into the Genesis d your first stop! After having a terrible experience at a local Lexus dealership, I put off shopping for a car for a while. Walking into the Genesis dealership, I was warmly welcomed by Feroze. He helped me choose a Genesis that fit my budget and still had all the bells and whistles. He was very thorough and attentive to all my questions. The whole process was seamless and I walked out with my car the same day. So happy I decided to shop at Genesis of Atlanta! More
by sabrina.francisco7
Employees Worked With
Feroze Iqbal
September 08, 2021
Guys listen! Saban is the absolute BEST! I have never received a service as he provided while buying a car! Very knowledgeable! He went through every aspect of the car with me & I fell in love with it! I received a service as he provided while buying a car! Very knowledgeable! He went through every aspect of the car with me & I fell in love with it! I felt so comfortable going through this process with him because he was honest and very helpful! If I could give him 20 stars I would! Go see Saban guys! I promise you will not regret it! I love my car & overly pleased with the service I received! More
by Jolissa
Employees Worked With
Saban Dawood
