Genesis of Atlanta
Atlanta, GA
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I am writing to express my deepest gratitude for the exceptional service and support I received from Shannon Smith and Sanjiv Patel during my recent purchase of a Genesis G80 from your dealership. This exceptional service and support I received from Shannon Smith and Sanjiv Patel during my recent purchase of a Genesis G80 from your dealership. This marks my second purchase from Genesis of Atlanta, and the outstanding experiences I have had both times have left a lasting impression. From the outset, Shannon's professionalism, knowledge, and dedication stood out among the numerous dealerships and sales staff I encountered while searching for a new automobile. His patience in addressing my queries and his willingness to go above and beyond to ensure I found the perfect car did not go unnoticed. Shannon's expertise and genuine enthusiasm for the Genesis brand played a pivotal role in my decision to return to Genesis of Atlanta. I would also like to extend my heartfelt appreciation to Sanjiv Patel for his hard work in securing the financing that precisely matched my desires. Sanjiv's dedication and effort were instrumental in making the financial aspect of the purchase process seamless and stress-free. His commitment to finding the best financing option tailored to my needs reaffirmed my confidence in Genesis of Atlanta's customer-oriented approach. Shannon and Sanjiv's collaborative efforts truly showcased the essence of exceptional customer service. Instead of merely selling me a car, both of you served me with unparalleled dedication and sincerity. This level of commitment is rare and profoundly appreciated. I will not hesitate to recommend Genesis of Atlanta to my friends, family, and colleagues, emphasizing the exceptional service and personalized attention I received. More
Wonderful experience. From the minute I parked and walked in the front, I was escorted to my sales rep, Mark. He showed me three different cars until I found the one I lov From the minute I parked and walked in the front, I was escorted to my sales rep, Mark. He showed me three different cars until I found the one I loved. Whole process was very pleasant More
Best new care buying experience I have ever experienced. Macloskie Bokwe made the process seamless and stress free. I highly recommend Jim Ellis Genesis of Atlanta. Macloskie Bokwe made the process seamless and stress free. I highly recommend Jim Ellis Genesis of Atlanta. More
I found the entire Genesis of Atlanta team to be top notch. Lou Hammersmith was very knowledgeable of the vehicle's attributes, was friendly, and did a great job of consummating the sale. Lori Ball ha notch. Lou Hammersmith was very knowledgeable of the vehicle's attributes, was friendly, and did a great job of consummating the sale. Lori Ball handled the paperwork with courtesy and professionalism--insuring everything was in order. It was a delightful experience. More
Macloskie, Alex and Lori were an amazing team. I love the fact that they were patient and not pushy! I also appreciate the fact that they took the time to make sure that I understood everything ab I love the fact that they were patient and not pushy! I also appreciate the fact that they took the time to make sure that I understood everything about the deal and answered all of my questions. Great experience, and I would definitely do it again! More