Genesis of Atlanta
Atlanta, GA
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I went in to look for a car and was greeted by Mark Alvarez who helped me look for what I wanted. He was very kind and helpful and would recommend using him for your next car search! Alvarez who helped me look for what I wanted. He was very kind and helpful and would recommend using him for your next car search! More
Such a smooth transaction! Would do business with again! Everything was ready the moment I walked through the door. Salesman extremely knowledgeable and great to work with! Would do business with again! Everything was ready the moment I walked through the door. Salesman extremely knowledgeable and great to work with! More
The sales representative was extremely knowledgeable and patient with me, deciding what I wanna do. She has and will notify me when the vehicle that I’m looking for is available. Everything is based on a c patient with me, deciding what I wanna do. She has and will notify me when the vehicle that I’m looking for is available. Everything is based on a cost factor that she’s fully aware of Based on my budget. More
"The team was exceptional from start to finish. I couldn't have asked for a better experience. I appreciated the informative test drive, the salesperson's expertise, and most importantly, their att I couldn't have asked for a better experience. I appreciated the informative test drive, the salesperson's expertise, and most importantly, their attention to detail as I kept raising the bar for what I wanted. Lastly, the team members were wonderful babysitters for my 4-year-old son." More
This is by far the best car buying experience I've ever had. I left with a brand new 2024 GV60 and love my car! I've probably been to at least 6 different dealerships in the past 12 months. Genesis of Atla had. I left with a brand new 2024 GV60 and love my car! I've probably been to at least 6 different dealerships in the past 12 months. Genesis of Atlanta is not like your typical car dealership. The customer service here from beginning to end was 5 stars. Taha who walked me through everything and answered a ton of my questions was so patient and went above and beyond to make sure I was happy. Usually when you want to test drive a car, they just hand you the keys and tell you to drive. It can be overwhelming with the EV cars. I appreciated that Taha drove the car first and showed me how all the features worked. Then he let me take the wheel. It was very considerate and thoughtful. They didn't have the car color I wanted so Taha even found the color I was looking for at a different dealership 6 hours away! They had the car delivered to Genesis of Atlanta within a week with no additional charge. Taha was very honest and up front about the price. He was readily available via text and quick to respond. I was even impressed by his attention to detail and memory. He recalled me stating I had kids and would probably want a darker interior so he made sure to only find cars that had black interior. It's just a breath of fresh air when you're not dealing with a stereotypical pushy car salesman. Instead, Taha was patient, humble, kind, informative, and it's apparent that he takes pride in what he does and the car brand he represents. When it finally came to the financing piece, I dealt with a different team member but he was just as great! There was a discrepancy in the final price due to a mistake on their part but the dealership still honored the best price which I really appreciated. As a customer, I've never been treated with this much respect at a car dealership. And not only was the customer service second to none, this is the fastest car buying experience I've ever had. I plan on buying future cars through Genesis of Atlanta and will definitely be recommending this dealership to friends and family who are looking for an EV car. More
Customer service was outstanding. Very professional and friendly staff that communicated well throughout the search and buying process. Great inventory options Very professional and friendly staff that communicated well throughout the search and buying process. Great inventory options More
What an awesome experience. The team here at Jim Ellis Genesis are more than salesmen and friendly faces, but they are here to provide information around making a great vehicle The team here at Jim Ellis Genesis are more than salesmen and friendly faces, but they are here to provide information around making a great vehicle choice that we will be proud of for years to come. The entire team took their time, did not pressure us to make a choice but provided us the facts/details around the beautiful GV70! WE ARE GLAD TO BE PART OF THE JIM ELLIS GENESIS TEAM! More
Great customer experience from the time I arrived, took possession of car and pulled off. Most of my paperwork was completed online before my arrival. In the store less than 1 hour. Beautiful facility. possession of car and pulled off. Most of my paperwork was completed online before my arrival. In the store less than 1 hour. Beautiful facility. More