Genesis of Albany

Everyone was very pleasant and made purchasing a new car stress free. I will gladly recommend the dealer to family and friends. stress free. I will gladly recommend the dealer to family and friends. More

Jennifer "Jen" answered the phone several times and would only forward me to voicemail .Will not return phone messages after 4 months to have warranty work fixed. When I finally talked to a service rep would only forward me to voicemail .Will not return phone messages after 4 months to have warranty work fixed. When I finally talked to a service representative I was given the run around again 4 weeks ago and still have yet to have them call me back with an appointment. More

They were easy to work with . Very receptive to our needs. Will come back again in the future. Very receptive to our needs. Will come back again in the future. More

Excellent service! Would recommend to anyone . The service advisor was very professional and incredibly helpful Would recommend to anyone . The service advisor was very professional and incredibly helpful More

Olivia was wonderful to work with very personable. You’re very lucky to have her We have purchased many cars through the years and this is one of the best we’ve ever encountered. You’re very lucky to have her We have purchased many cars through the years and this is one of the best we’ve ever encountered. More

Very clean showroom all employees very helpful Farnham the sales very knowledgeable about the car and very patient in showing me how everything works and always answered my call when I had questions the sales very knowledgeable about the car and very patient in showing me how everything works and always answered my call when I had questions More

The dealership was welcoming and professional. Everyone was helpful And took care of my issue quickly Would tecommended this dealership to buy a great car Everyone was helpful And took care of my issue quickly Would tecommended this dealership to buy a great car More

The staff was very pleasant and helpful and gave me timely updates about the progress of my service. timely updates about the progress of my service. More

Best car service that I’ve experienced - organized, efficient, and with a comfortable waiting area. efficient, and with a comfortable waiting area. More

I just picked up a new G80 from this dealership. All around great experience. Nice dealership, friendly staff. I worked with Farhan Akbari and he was great. Very knowledgeable, no pressure. It took All around great experience. Nice dealership, friendly staff. I worked with Farhan Akbari and he was great. Very knowledgeable, no pressure. It took me a few days to pull my funds together and they were very accommodating as I had to change my pick up day. I would highly recommend anyone thinking about a new car to go to this dealership and see what a Genesis is all about. Be sure to ask for Farhan, you won’t be disappointed! More