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Genesis of Albany

Albany, NY

Overview
Reviews
4.9
109 Reviews
Call Dealership (518) 389-6500

347 New Karner Rd

Albany, NY

12205

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Showing 109 reviews

June 30, 2024

This dealership has amazing customer service. We just leased an electric vehicle. This is our first leased vehicle and our first electric vehicle. You can imagine our apprehension. They were f More

by LAURA
Recommend Dealer
Yes
Employees Worked With
Preston, Olivia, Brendan
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

Laura, we're delighted to hear that our team at Genesis of Albany made your first leasing experience a positive one! Thanks for the high recommendation and enjoy your new electric vehicle!

June 30, 2024

Olivia Nolan at Genesis of Albany was lovely to work with. We love our new car! Highly recommend! More

by wooster.charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia nolan
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

Thanks for choosing Genesis of Albany for your most recent vehicle purchase! We are thrilled that Olivia was a pleasure to work with. Safe travels!

June 30, 2024

Olivia Nolan sold me a 2018 BMW X5 that I absolutely love. She made the buying process a treat. I cannot be more happy with my experience there. She was kind, thoughtful and knowledgeable. I highly reco More

by Yatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Nolan
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

Thank you for sharing your experience! We're delighted to hear that Olivia made the buying process enjoyable at Genesis of Albany. Enjoy your 2018 BMW X5, and we appreciate the recommendation!

Jul 01, 2024 -

Yatt responded

I’ll be sure to purchase from you again, especially if Olivia is present.

June 29, 2024

I had an amazing experience at Genesis of Albany thanks to Olivia and the entire sales team at Genesis for getting me in this gorgeous 2025 GV80!! More

by Hardrockchick888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Nolan
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

We're delighted to hear that Olivia and the Genesis of Albany team made your experience amazing! Enjoy your stunning 2025 GV80, and thanks for choosing us!

June 29, 2024

We had a great experience at McGovern Genesis! Will definitely be happy to refer friends and family More

by jaime.libutti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia, Brenden
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

Thank you for taking a moment to give us your 5 stars!

June 29, 2024

Meg was fantastic and extremely responsive. Her customer service was excellent!! Highly recommend Meg and genesis of Albany! More

by djmittman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

We're delighted to hear Meg provided excellent service! Thanks for recommending Genesis of Albany!

June 29, 2024

I spoke with Olivia Nolan, and she helped me with the buying process. She was very knowledgeable and answered all my questions. Also, she was very courteous and thoughtful of my needs. She is wonderful s More

by jotis205
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olivia Nolan, Brendan French
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

We're delighted to hear Olivia provided such excellent service at Genesis of Albany. Thanks for sharing your positive experience!

June 29, 2024

The team at Genesis Albany is great! My buying experience was smooth and hassle-free. Highly recommend! More

by KJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg, Brendan, John
Report | Print
Jul 01, 2024 -

Genesis of Albany responded

Thank you for the high recommendation! We're delighted to hear that your experience at Genesis of Albany was smooth and hassle-free. Enjoy your new vehicle!

June 20, 2024

Sales team really knew the product. Very professional and courteous. No high pressure tactics. Good experience. More

by Gabbattisti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Nolan
Report | Print
Jun 21, 2024 -

Genesis of Albany responded

Thank you for the feedback! We're glad to hear our sales team at Genesis of Albany provided a professional and pressure-free experience. Enjoy your new vehicle!

June 14, 2024

Service and work was professional and exactly as discussed. The app features were also helpful to track status. More

by Kmclaren23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Boomhower
Report | Print
Jun 17, 2024 -

Genesis of Albany responded

Thank you for sharing your positive experience! We're glad to hear that our professional service and app features met your expectations at Genesis of Albany. We appreciate the feedback!

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