Genesis of Albany

I had a service appointment, I arrived a few minutes late, my service advisor, Anthony, was waiting for me prepared with all my documents. A loaner car was ready for me and no pressure to return to deal late, my service advisor, Anthony, was waiting for me prepared with all my documents. A loaner car was ready for me and no pressure to return to dealership asap. The service was great and everyone at the dealership was extremely friendly and professional! More

Courtesy to the point. . purchasing made easy Waiting are area is the best one I've been too... . purchasing made easy Waiting are area is the best one I've been too... More

I have been very pleased with the service provided by Genesis of Albany. The staff is courteous and professional and the quality of work has been exceptional. Genesis of Albany. The staff is courteous and professional and the quality of work has been exceptional. More

The quality of their service is equal to the quality of their product. They were very informative,and very timely, and Virtually detailed my car after service. Excellent! their product. They were very informative,and very timely, and Virtually detailed my car after service. Excellent! More

The dealership was very professional and explained everything to me. They were very friendly and I appreciate that. everything to me. They were very friendly and I appreciate that. More

Meghan was an absolute pleasure to work with. She was kind, made sure we were happy and was not pushy at all. We would highly recommend her to anyone. The only issue that we had was that the syst She was kind, made sure we were happy and was not pushy at all. We would highly recommend her to anyone. The only issue that we had was that the system crashed as we were trying to finish the paper work and it took over 3 hours to complete the purchase. Chris, however was very professional to work with and was incredibly apologetic. More

Preston Ritter and the rest of the staff made every step of this experience wonderful of this experience wonderful More

Used service department, excellent customer service, friendly staff, and timely service. Reasonable wait time for oil change and tire rotation. friendly staff, and timely service. Reasonable wait time for oil change and tire rotation. More

Tony was awsome in service. They treat you like a king. They went above and beyond. They treat you like a king. They went above and beyond. More

Mr. Decresente was very professional and very detailed oriented regarding the needs of my vehicle. I informed me what the car needed and with my authorization he proceed to return my car clean and complet oriented regarding the needs of my vehicle. I informed me what the car needed and with my authorization he proceed to return my car clean and completed the service in 2 hrs. More