Genesis of Albany

I was a little worried after reading some of the stories about Genesis service on some of the owner forums. I’m happy to report that my experience with Genesis of Albany was incredible. I bought my car el about Genesis service on some of the owner forums. I’m happy to report that my experience with Genesis of Albany was incredible. I bought my car elsewhere pre-owned and stopped into Genesis of Albany to introduce myself to the service staff. They were great, very welcoming and spent time talking to me and pulling up the records on the car and going over them. I scheduled my first maintenance which was less than a week out. I opted to wait so they gave me a time estimate of when my car would be brought in so I wasn’t left waiting more than necessary. Staff was super friendly. Anthony was great, and John, Jill and I got to talk quite a bit about the dealership and my car. One of the sales staff came over and asked if I had any questions about the car. I was reassured that Tony did an initial walk around of the car with me and another when it was done. If I could rate my experience more than 5 stars I would. Lucky to have this dealership close to me. More

Easy to use the valet service to get my car serviced . Highly recommend the dealership. Highly recommend the dealership. More

My service advisor Anthony met me at the door, took my information, kept me informed and provided an additional necessary service. He’s taken care of me in the past and always provided top notch servic information, kept me informed and provided an additional necessary service. He’s taken care of me in the past and always provided top notch service! Anthony is a credit to your organization! More

My contact at Albany Genesis, Jill, was a peach. She set me up with a sweet loaner, a 2024 Gv80, I didn’t mind driving it for extended period, due to my car requiring extensive service. They returne She set me up with a sweet loaner, a 2024 Gv80, I didn’t mind driving it for extended period, due to my car requiring extensive service. They returned my car and picked up the loaner. I live about 59 miles away. After completing the service, including regular maintenance, my bill was $10 for inspection. I look forward to a long and pleasant relationship with Albany Genesis, as long as Jill is still on board More

Place was clean, service punctual and efficient. Jill was easy to work with and kept me advised as to progress Jill was easy to work with and kept me advised as to progress More

I had a service appointment, I arrived a few minutes late, my service advisor, Anthony, was waiting for me prepared with all my documents. A loaner car was ready for me and no pressure to return to deal late, my service advisor, Anthony, was waiting for me prepared with all my documents. A loaner car was ready for me and no pressure to return to dealership asap. The service was great and everyone at the dealership was extremely friendly and professional! More

Courtesy to the point. . purchasing made easy Waiting are area is the best one I've been too... . purchasing made easy Waiting are area is the best one I've been too... More

I have been very pleased with the service provided by Genesis of Albany. The staff is courteous and professional and the quality of work has been exceptional. Genesis of Albany. The staff is courteous and professional and the quality of work has been exceptional. More

The quality of their service is equal to the quality of their product. They were very informative,and very timely, and Virtually detailed my car after service. Excellent! their product. They were very informative,and very timely, and Virtually detailed my car after service. Excellent! More

The dealership was very professional and explained everything to me. They were very friendly and I appreciate that. everything to me. They were very friendly and I appreciate that. More