
Genesis of Albany
Albany, NY
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Tony was vet professional and friendly with my oil change and tire rotation,I live in Colchester Vermont and he completed the service right away so I could get back home and tire rotation,I live in Colchester Vermont and he completed the service right away so I could get back home More
All the staff in the service department go above and beyond to accommodate your needs . Anthony was so helpful and professional during my last visit! Big shout out to John and Jill and the whole team! T beyond to accommodate your needs . Anthony was so helpful and professional during my last visit! Big shout out to John and Jill and the whole team! Thanks to you all, the experience couldn't be better! More
Jill and the service department team were wonderful to work with during a frustrating experience with 3-week old new Genesis that had a major malfunction - and with a dealer that went out of business the work with during a frustrating experience with 3-week old new Genesis that had a major malfunction - and with a dealer that went out of business the day after I purchased the vehicle. More
Assumed coverage on my best car ever after Garvey ceased. Picked car up serviced it and returned within hours tho 35 miles away. Everything on par. Picked car up serviced it and returned within hours tho 35 miles away. Everything on par. More
Jill was my service advisor for a small sensor repair, got my vehicle in, me comfy in the new waiting area (with plenty of amenities) and before I knew it, I was on my way! On a holiday, to boot! I have got my vehicle in, me comfy in the new waiting area (with plenty of amenities) and before I knew it, I was on my way! On a holiday, to boot! I have had nothing but positive interactions with all the wonderful folks over at Genesis of Albany. The employees of Sales and Service and the vehicles are always top notch and respectful of your time. Thank you so much!! More
My first visit to this facility and they treated me like family. Very friendly,efficient, and took care of the service I needed. Very pleased with the service and staff. family. Very friendly,efficient, and took care of the service I needed. Very pleased with the service and staff. More
Great experience, wonderful customer service; outstanding. I would definitely recommend this dealership and love the Genesis, would purchase again. outstanding. I would definitely recommend this dealership and love the Genesis, would purchase again. More
Everyone at the dealership is friendly and helpful. Meghan was our sales person. She was so pleasant to work with when working on our new car purchase. Meghan was our sales person. She was so pleasant to work with when working on our new car purchase. More
Anthony came out to greet us as soon as we pulled up to the service center. He explained what would be done to our vehicle and about how long it would take. The service was done in a timely manner and our the service center. He explained what would be done to our vehicle and about how long it would take. The service was done in a timely manner and our car was washed also. We are very happy with Genesis of Albany and highly recommend the dealership. More