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Genesis of Albany

Albany, NY

Overview
Reviews
4.9
126 Reviews
Call Dealership (518) 389-6500

347 New Karner Rd

Albany, NY

12205

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Showing 126 reviews

November 18, 2024

Great service at this dealership by a super friendly and knowledgeable team. Highly recommend them! More

by scina819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Preston
Report | Print
Nov 18, 2024 -

Genesis of Albany responded

Thanks for the 5-star review. We hope to see you again at Genesis of Albany!

November 14, 2024

Very timely service and the people involved did an excellent job. Valet service was super. More

by Sflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service and Jill in service
Report | Print
Nov 14, 2024 -

Genesis of Albany responded

We are happy to hear you enjoyed our quick wait times and valet service. Thanks from everyone here at Genesis of Albany!

November 09, 2024

It was a painless experience buying my car at this dealership. Everyone was excellent to due business with. More

by Gallaghl513
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 11, 2024 -

Genesis of Albany responded

We're delighted to hear that your car-buying experience was smooth and enjoyable at Genesis of Albany. Thank you for choosing us!

November 07, 2024

A wonderful experience. Staff is very helpful, very pleasant and very professional! I would highly recommend this dealership.. More

by Dawnsaboutface
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Sangler, Christopher and Preston
Report | Print
Nov 07, 2024 -

Genesis of Albany responded

Thank you for the glowing review! We're delighted to hear that our team at Genesis of Albany provided a wonderful experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 06, 2024

Erin Burke was most helpful and when I had a small issue she handled it readily. I would not hesitate to return for my next purchase. More

by Jackson7peaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 07, 2024 -

Genesis of Albany responded

We're delighted to hear that Erin provided such helpful service at Genesis of Albany! It's great to know your issue was resolved smoothly. We look forward to welcoming you back for your next purchase!

November 03, 2024

Genesis of Albany was very professional and made purchasing my new GV70 easy. Our service advisor was Erin Burke More

by sbricklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 04, 2024 -

Genesis of Albany responded

We're delighted to hear that Erin and the Genesis of Albany team made your Genesis GV70 purchase a smooth experience. Thank you for choosing us, and enjoy your new vehicle!

November 03, 2024

Genesis of Albany was very professional and made purchasing my new GV70 easy. Thank you, Erin Burke More

by sbricklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 04, 2024 -

Genesis of Albany responded

It makes us smile to hear that you had a 5-star experience with Genesis of Albany! Congratulations on your new Genesis GV70!

November 02, 2024

It was a wonderful experience for me! People are informative and professional! Always most helpful which is greatly appreciated! More

by Dawnsaboutface
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Sanger
Report | Print
Nov 04, 2024 -

Genesis of Albany responded

We're delighted to hear that you had a wonderful experience with us at Genesis of Albany, Dawn! Our team is dedicated to providing informative and professional service, so it's great to know we hit the mark. Thank you for your kind words!

October 26, 2024

I have owned many high-end cars. Mercedes Benz, Lexus, Audi, Thunderbird, Acura, Oldsmobile. The mcgovern group is becoming a serious competitor in high-end dealers. I have one wish, More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Boomhower
Report | Print
Oct 28, 2024 -

Genesis of Albany responded

Jon, thank you for sharing your experience with Genesis of Albany! We're delighted to hear that you're impressed with our dealership and appreciate your feedback on expanding the network. Safe travels, and we hope to see you again soon!

October 22, 2024

Everyone at the Albany Genesis dealership is really helpful and considerate. I do have a couple of technical issues that I need to return to the dealership for more help. Otherwise, great dealer and th More

by Eiffelq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio
Report | Print
Oct 23, 2024 -

Genesis of Albany responded

Thank you for the feedback! We're glad to hear that our Genesis of Albany team has been helpful and considerate. Please don't hesitate to reach out regarding those technical issues, we're here to assist you with your GV70 anytime!

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