Genesis of Albany
Albany, NY
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My first visit to this facility and they treated me like family. Very friendly,efficient, and took care of the service I needed. Very pleased with the service and staff. family. Very friendly,efficient, and took care of the service I needed. Very pleased with the service and staff. More
Everyone at the dealership is friendly and helpful. Meghan was our sales person. She was so pleasant to work with when working on our new car purchase. Meghan was our sales person. She was so pleasant to work with when working on our new car purchase. More
Great experience, wonderful customer service; outstanding. I would definitely recommend this dealership and love the Genesis, would purchase again. outstanding. I would definitely recommend this dealership and love the Genesis, would purchase again. More
Anthony came out to greet us as soon as we pulled up to the service center. He explained what would be done to our vehicle and about how long it would take. The service was done in a timely manner and our the service center. He explained what would be done to our vehicle and about how long it would take. The service was done in a timely manner and our car was washed also. We are very happy with Genesis of Albany and highly recommend the dealership. More
Brought in my gv60 a couple times, once for recalls, once for a problem with charging. Overall I was pleased with how responsive the dealership was. They gave me a loaner and kept my vehicle until they were for a problem with charging. Overall I was pleased with how responsive the dealership was. They gave me a loaner and kept my vehicle until they were positive the problem was fixed. It’s pretty easy to get to and the waiting area is comfortable. More
The service was great and the people were professional at every step of the way. I was kept in constant contact regarding the progress of my service and all issues with my vehicle were addressed and clearly every step of the way. I was kept in constant contact regarding the progress of my service and all issues with my vehicle were addressed and clearly communicated with me. More
Great experience purchasing a vehicle at Genesis of Albany. The staff is welcoming from the minute you walk through the door. Our salesmen Anthony explained every detail of the car we were looking to p Albany. The staff is welcoming from the minute you walk through the door. Our salesmen Anthony explained every detail of the car we were looking to purchase. I felt no pressure to purchase and the deal went very smooth. I’m happy to see we still have great dealerships in the area with people who care and know how to treat their customers. Thank you for everything. More