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Genesis of Albany
Albany, NY
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Jill Boomhower in the Service Department is a pleasure to work with! She is truly efficient and knowledgeable, and responds quickly and accurately with all types of communications. I have been dealing with h work with! She is truly efficient and knowledgeable, and responds quickly and accurately with all types of communications. I have been dealing with her for a couple of years and hope to be dealing with her in the future. Wonderful experience with the dealership! More
I bought my Genesis GV70 at McGovern Genesis of Albany two months ago. Have returned a couple times with questions and one service need. Always friendly and helpful. They have gone the extra mile to mini two months ago. Have returned a couple times with questions and one service need. Always friendly and helpful. They have gone the extra mile to minimize my down time, and I really appreciate that. Good communication with Tony, Jill, and Olivia. Thanks. More
It was a pleasure dealing with Erin and Chris at Genesis of Albany. Very professional, knowledgeable and friendly. I have very high expectations when purchasing a vehicle and all my expectations were met or of Albany. Very professional, knowledgeable and friendly. I have very high expectations when purchasing a vehicle and all my expectations were met or exceeded. Very pleased with the experience at this dealership. More
I had a fantastic experience with a recent service visit. Jill took great care of me and provided everything I needed. The vehicle was repaired in a timely fashion and was even washed. Thank you!!! Jill took great care of me and provided everything I needed. The vehicle was repaired in a timely fashion and was even washed. Thank you!!! More
I can’t say enough great things about Genesis of Albany. My routine service went as smooth as possible. They took my car right in. I waited in their comfortable lounge. I was offered coffee and water. The s My routine service went as smooth as possible. They took my car right in. I waited in their comfortable lounge. I was offered coffee and water. The service staff couldn’t have been nicer or more professional. My car came out timely and was washed and vacuumed when they finished. I will use Albany Genesis exclusively. My thanks to Anthony for his excellent customer service. More
My Purchase experience was painless, and all the staff of Genesis of Albany were very polite, efficient and prompt in getting me answers to all my questions. The process was completed on-line via Text, Phon Genesis of Albany were very polite, efficient and prompt in getting me answers to all my questions. The process was completed on-line via Text, Phone and Emails as I live in a different State. Even the Trade-in was completed, to my satisfaction, and the price agreed on Vehicle unseen. Actual pickup was done on my schedule and the necessary paperwork, financing and introduction to the vehicle went seamlessly. Many thanks to the staff and in particular Farhan and Chris for making this an experience to remember. Farhan has since followed up twice to see that everything is going well and if we had any questions. More