Genesis Santa Monica

Joseph and Jordan are friendly and knowlegable. Chris was efficient. It was really good working with Genesis Santa Monica. Chris was efficient. It was really good working with Genesis Santa Monica. More

Great experience at Genesis of Santa Monica- I worked with Rufat Zokrhabov, extremely personable, professional and took care of all of my needs. He really takes pride in his work and environment! A true with Rufat Zokrhabov, extremely personable, professional and took care of all of my needs. He really takes pride in his work and environment! A true Pro at what he does! If your stopping in Genesis of Santa Monica, make sure you hit up Rufat! More

You promised to complete the service within a maximum of 2.5 hours, but no one called and after 3 hours I came to the service dept and they kept me waiting for another almost hour before they finished the p 2.5 hours, but no one called and after 3 hours I came to the service dept and they kept me waiting for another almost hour before they finished the process. Needless to remind you that your credibility depends on your integrity. I had no problem if they had said it’ll take 4 hours to begin with. Then the reasoning n justifications followed and the usual “we apologize “ routine which in no way makes up for the wastage of my valuable time. This is unexpected from a luxury car supllier that intends to compete with Mercedes n alike. More

very good dealer I buy my GMC pick up with confiable situation with Monica Lopez situation with Monica Lopez More

monica was real nice and helpful the process was fast overall i had a good time overall i had a good time More

Alex Alonzo has been so kind and helpful throughout my entire GV60 purchase, before and after purchase. I highly recommend the Santal Monica staff and the Genesis brand. entire GV60 purchase, before and after purchase. I highly recommend the Santal Monica staff and the Genesis brand. More

Very friendly and diligent. Put in effort to duplicate my key fob issue and then ran the question up the chain. Thanks for the help! Put in effort to duplicate my key fob issue and then ran the question up the chain. Thanks for the help! More

I waited one and a half hours for quotation. They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place aga They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place again. You need training on how to handle unhappy customers. . More

Chris was fast and efficient. amazing work and fast knowledgeable He knew what he was talking about and no xx amazing work and fast knowledgeable He knew what he was talking about and no xx More

Benson & Dean are great as always getting me in and out. Looking forward to the next visit Looking forward to the next visit More