Genesis Santa Monica

Very helpful, exceeded my expectations, and catered to my needs. Will recommend anyone for their genesis services. needs. Will recommend anyone for their genesis services. More

Happy with the valet pick-up from my home for my scheduled service. Picked-up and dropped-off vehicle on-time. Bummed that they did not re-fill my windshield washer fluid though. scheduled service. Picked-up and dropped-off vehicle on-time. Bummed that they did not re-fill my windshield washer fluid though. More

Timely and service was appropriate, just did what was necessary. I was informed at all phases of the tune up process necessary. I was informed at all phases of the tune up process More

Santa Monica Genesis service team is the best! Benson and the crew is alway professional, helpful, and accommodating. Benson and the crew is alway professional, helpful, and accommodating. More

Service on time and the team was able to rerun the car on the same day. Communication was great as well! the same day. Communication was great as well! More

I really only had the opportunity to meet the service team that checks you in and checks you out. They were extremely courteous and laid out everything I should expect. They under promised, and over deli team that checks you in and checks you out. They were extremely courteous and laid out everything I should expect. They under promised, and over delivered. The process was highly automated in terms of notifications and timing. They were very efficient at getting me where I needed to go while the car was being serviced. Car was washed too! More

The staff & service are very welcoming & delivered great customer service! The waiting area is nice, clean & stocked with drinks & snacks, loved it! customer service! The waiting area is nice, clean & stocked with drinks & snacks, loved it! More

i beleive i did not get instruction on the auto and my resudence is over 20 miles to the dealer so it is not easy to get to in fact i was told to come to dealership like it was around the corner from m resudence is over 20 miles to the dealer so it is not easy to get to in fact i was told to come to dealership like it was around the corner from me More

Great service, completed on time and with no issues! Great experience all round. Thanks to all Great experience all round. Thanks to all More

Let me just say, out of 5 dealerships, they were the only ones willing to work with me on price. I live in Sacramento, and they shipped the car to me. Monica, Melvin and Chris were willing to work with me wi ones willing to work with me on price. I live in Sacramento, and they shipped the car to me. Monica, Melvin and Chris were willing to work with me without running my credit first, and were very attentive and went above and beyond to get me the car of my dreams. Even after receiving the car, Monica has still checked on me to see how it’s going and if I have any questions regarding features and such. Thank you to the entire team in Santa Monica! I appreciate you guys! You have a customer for life! More