Genesis Of Santa Rosa - Service Center

While I've had some problems with this dealership, this last time was so much better. The reason being that Laura S. was so incredibly helpful and honest. She went out of her way to make sure I was happy w last time was so much better. The reason being that Laura S. was so incredibly helpful and honest. She went out of her way to make sure I was happy with my visit and understood why it was necessary. More

Great service :) happy when they diagnosed my car. I recommend but liss out of my price range I recommend but liss out of my price range More

The gentleman that helped me with my service was amazing and kind. He saw I was in a predicament and helped me. and kind. He saw I was in a predicament and helped me. More

Javon was very helpful it getting my vehicle taken care of quickly. He explained everything clearly! Great job! of quickly. He explained everything clearly! Great job! More

Everything was fine except when driving home I noticed that details on the dash were altered from when so brought the car in that details on the dash were altered from when so brought the car in More

Lazy, incomplete diagnostics. Double charge of diagnostics fee quoted and tried to hit me again on the way out the door.Crooks, would never take a vehicle there. Can callServices Double charge of diagnostics fee quoted and tried to hit me again on the way out the door.Crooks, would never take a vehicle there. Can callServices manager 100 times, he will Never answer or call you back. Between shady Dealers and HMA not honoring warranty on poorly made vehicles, buyer beware… never buy Hundai and for sure avoid this dealer! More

Truly enjoyed working with Jennifer! When I arrived from my appointment that I scheduled online, I was notified that it was not in the system. Jennifer was very kind and said she would f When I arrived from my appointment that I scheduled online, I was notified that it was not in the system. Jennifer was very kind and said she would fit me in and it wasn’t a problem. I would definitely give her five star rating! More

My experience has always been friendly and I was kept informed of all services available. informed of all services available. More

Very helpful, good communication, good customer service, work done in a timely fashion. Clear explanation of services rendered. work done in a timely fashion. Clear explanation of services rendered. More

Very clean and well organized. They were very friendly and the garage was clean also. They were very friendly and the garage was clean also. More