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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
402 Reviews

402 Reviews of Genesis Of Santa Rosa - Service Center

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August 18, 2024

The staff were super helpful and friendly and I got my problem resolved—thank you! More

by nash5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

I needed my car worked on because I live long ways away from out of town and they fit me in. Got it all done in one day and we’re nice. More

by professionalmaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
August 11, 2024

Jennifer is very friendly and helpful. she was able to get me seen right away. She helped me get the right car maintenance. More

by sweetangelkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Very helpful and courteous. Laura is the best in service and taking care of my issues. Thank you to a great team. More

by BILL@FRIEDMANSHOME.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
August 10, 2024

The staff is really nice, the service for my car was Quick and everything was good. More

by nathalia_caceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Comb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Jennifer was so kind and friendly and informative. She explained things in depth and wasn’t pushy More

by ASHERLEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

This is a busy dealership, but I have been greater and taken care of pretty quickly each time I have been there. More

by BERGWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
August 02, 2024

The service I received for my GV60 was truly a great experience. The only criticism I have is that the communication between the dealership and the customer (whether it be text or phone) could be a lit More

by WILLIAMPSIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Amazing staff. Did not feel pressured at all. My salesman, Brian, was wonderful to work with. Very knowledgable, not only about the cars, but about the company and More

by AMATAMILLANE
Recommend Dealer
Yes
Employees Worked With
Brian
July 31, 2024

I had a great service date from start to finish! The gentleman who greeted me initially was friendly and thorough in my check in, Jennifer Crouch was so kind and helpful to me thru the check in pap More

by WRITEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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