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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
424 Reviews

424 Reviews of Genesis Of Santa Rosa - Service Center

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October 12, 2024

Completely and unbelievably dishonest behavior displaying a very poor customer service. Second time this happens with Manly Hyundai in SR. First time was another terrible experience with a front desk guy Ces More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewelia Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
October 11, 2024

I was really impressed with the associate that assisted me when I picked up my vehicle . She was knowledgeable, friendly, and personable . A rarity you see in customer service today. Hire more like her . More

by jkay1121
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
October 09, 2024

Really appreciated the friendly, professional and efficient checking in process with Jennifer Crouch. I ended up working at a high top table in the waiting are for about 4 hours but hit a lot of work More

by madydeininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

The team was kind and professional, as always. They were also very efficient with getting my car done. More

by wellsa720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javan Wallace
October 04, 2024

Staff know their customers really well and have a great understanding of how to meet their needs while providing excellent customer service. More

by CCNDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 03, 2024

Clean, and neet. Concerned, professional, personal, accurate,. I have worked with Jennifer, she is best! More

by john
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Was very professional, courtesy, knowledgeable, friendly, and fast. Always, a good experience at Manley. Love our Hyundais. More

by VLHAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Laura was very efficient and vehicle was returned in a timely fashion. Will definitely use this dealer again. More

by Lilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
September 29, 2024

Jennifer was very informative and with very nice to us Glad to see somebody that's working having a good time. And is on the top of her game More

by fortmoto@sonic.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Jennifer provided excellent, courteous, timely customer service. Very impressed with my experience at Manly Hyundai and will be back. Thanks so much Jennifer! More

by Vssafebrile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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