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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
401 Reviews

401 Reviews of Genesis Of Santa Rosa - Service Center

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August 29, 2024

Everyone from the drive up to our wonderful account person Laura, it’s a great feeling to feel appreciated. Thank you More

by BILL@FRIEDMANSHOME.COM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jewelia Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Comb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
August 27, 2024

Prompt and friendly service had brought my car in for recall which was done in timely manner when I had problem getting back to dealership, Jennifer went over and beyond getting transportation for me exc More

by cvarna5800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Best customer service anywhere. Always my go to dealership in the north bay. Laura is the best. More

by KMACLEOD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
August 24, 2024

Great dealership! Very clean facility with a friendly, knowledgeable, staff! Quick service and I love the complimentary car wash! More

by JOHNESHULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
August 24, 2024

All of our interactions with your dealership have been professional, enjoyable, and very easy! I would highly recommend this dealership for anybody interested in a Hyundai or Genesis. More

by TYANEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Jennifer is the very best. When I tried to reach her supervisor it was next to impossible. He was nonresponsive. She covered for him magnificently. She is the best. More

by Caren
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Laura is amazing. She is extremely helpful, knowledgeable and responsive. The rest of the staff is friendly and knowledgeable as well. More

by twinstar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
August 20, 2024

They will do what it takes to work with you to get the sale but not much more after. I am not sure why I have not shopped around more. More

by FORESTAVE34
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Laura was very helpful. Everything went smoothly Word Word Word Word Word Word Word Word More

by JRUSSELL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
August 18, 2024

The staff were super helpful and friendly and I got my problem resolved—thank you! More

by nash5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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