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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
424 Reviews

424 Reviews of Genesis Of Santa Rosa - Service Center

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November 02, 2023

Very easy to deal with. Friendly. Helpful and efficient. They always go the extra mile More

by TERRIW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling, Cesar Lopez
November 01, 2023

Jennifer at Hyundai is very easy to deal with. Clear communication and courteous and friendly. Easy in, easy out More

by KRISKGUITAR@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher
November 01, 2023

Laura and everyone at the dealership was very kind and professional. Thank you for great service and I will be happy to return for future service. More

by SUPERPLEXUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
November 01, 2023

All interactions with the service department has been kind and thoughtful. Having a loaner car while mine is getting serviced has been a really nice benefit of having a Genesis! More

by KIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
November 01, 2023

Laura is honest friendly and informative. The waiting room is clean and comfy and the free coffee is appreciated More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling
October 31, 2023

Jennifer is very professional, personable and knowledgeable. She made my first service at a dealership memorable. More

by HANYSIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

They took good care of me and my car and we’re very friendly and helpful More

by NINACARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 31, 2023

I do not have a genesis. I assuming you are asking about the Manly Hyndai dealership. They are a great team there. I will not be buying another Hyundai because of the i More

by KATHRYN.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Thank you. Everyone was so polite and helpful. We’ll be back again when we’re due for next appointment. More

by LDL2468
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling, Cesar Lopez
October 31, 2023

I have bought several vehicles from this dealership and have been very satisfied. I’m sure I will buy my next car there too. More

by JGORDONBARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
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