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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
424 Reviews
Call Service Center (707) 706-0149

424 Reviews of Genesis Of Santa Rosa - Service Center

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November 18, 2023

Awesome job thank you I was told I was not able to get another complementary oil change, but he was able to look around and get me one last free oil change More

by Jenna Blancaflor
Recommend Dealer
Yes
Employees Worked With
David Shilling, Cesar Lopez
Report | Print
November 17, 2023

The personnel at Manly Hyundai have always taken extremely good care of us. We are very satisfied with the service! More

by larocque0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling
Report | Print
November 16, 2023

Always has the best customer service, you know what’s all of your options are so you can make the best decision More

by nrapalyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shilling, Cesar Lopez
Report | Print
Nov 16, 2023 -

Genesis Of Santa Rosa responded

Thank you for taking the time to share your experience, we understand your time is valuable. We look forward to seeing you again. Have a great evening.

November 16, 2023

Talked to them lye in the day & did not understand what future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. More

by EYENADENE
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
Report | Print
November 16, 2023

Conveniently located with staff that recognizes you quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. More

by LYNNOHARA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling
Report | Print
Nov 16, 2023 -

Genesis Of Santa Rosa responded

Thank you for taking the time to share your experience Lynn!

November 16, 2023

This dealership was responsive to all of my questions and had very good costumer service. More

by alexl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout, David Shilling
Report | Print
November 16, 2023

Laura is a very special lady. She has helped me with my car since I bought it in I believe 2016. She know how to treat her customers. More

by TERRIGWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout, David Shilling
Report | Print
November 15, 2023

Survey that requires 15 word comment is annoying and will discourage further participation for rating. More

by JNKHUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
Report | Print
November 15, 2023

Super easy. Everyone was friendly and helpful. They have a nice waiting area to hang at while you wait. More

by SMKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
Report | Print
November 15, 2023

Everyone was helpful, friendly, and knowledgeable. ..good coffee, clean restrooms...I felt well taken care of More

by MYSTIC_YETI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shilling, Cesar Lopez
Report | Print
Nov 15, 2023 -

Genesis Of Santa Rosa responded

Thank you very much for letting us know about your experience. We look forward to seeing you again. Happy Holidays.

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