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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
424 Reviews

424 Reviews of Genesis Of Santa Rosa - Service Center

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October 30, 2024

Jen in ther service department is GREAT! Very personable. Miles in sales is always friendly and helpful. Great dealer and I highly recommend!! More

by BOX4MALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Comb
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Love this dealership I have bought several cars here and refer my friends I have been well taken care of, especially by the service dept, Jennifer to be specific. More

by GOODLIFE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Easy appointment. Good communication. Jennifer is great. The facility is nice, and I like the free wifi More

by DARCYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Laura was great. I was unhappy that Genesis didn’t cover my repair on warranty More

by RUBION
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 20, 2024

Jennifer was kind and courteous when we met her. She was attentive to our needs and was communicative with the status of our service. More

by JMORROW007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

They were friendly and accommodating. They explained the paperwork for my car and said they would call me when my parts came in so they could finish up my car repairs. More

by fuiava7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 16, 2024

The services from this dealership is excellent. Laura was knowledgeable and willing to help with any concerns More

by DAOBILGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 15, 2024

Jennifer Crouch is the main reason I take my car to the Hyundai dealership for service. She excels at customer service. More

by SUSAN.B.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Got my GV60 at a SoCal dealer, because they had the color & options combo I wanted. Since I live in the Bay Area, one of the first things I needed to do was look for a Genesis service center. In doing my res More

by JAVAQWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewelia Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John - valet driver, Laura Stout
October 12, 2024

Awesome customer service, felt at home, friendly ambiance, free coffee and snack and I never had any problem when I’m there. Got an explanation what I should do next and I’m very satisfy. Good go More

by Ralves52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
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