Genesis Of Santa Rosa - Service Center

I arrived at a busy time, but Mark saw the line behind me and jumped in to help. He even arranged a Lyft for me. I was there for two issues and they worked to try to recreate the problem. keeping my car over and jumped in to help. He even arranged a Lyft for me. I was there for two issues and they worked to try to recreate the problem. keeping my car overnight, they took measures to keep the issue from reoccurring, even though they couldn't reproduce it. I haven't had the problem again, but if it happens in the future I know they will take whatever next steps are necessary. More

It was great top of the line service better than I expected would definitely go back again thank you very much. expected would definitely go back again thank you very much. More

Great! Everyone was great, clear, and helpful. Thank you for the great service. I will be back again for the great service. Everyone was great, clear, and helpful. Thank you for the great service. I will be back again for the great service. More

Okay Would like to get an estimate of when the service will be completed. Right will be completed. Right More

Manly’s service department is excellent. I look forward to my car being serviced there every time and I have never looked forward to that chore before. Their work is always excellent. And th I look forward to my car being serviced there every time and I have never looked forward to that chore before. Their work is always excellent. And their front person, Laura Stout, is so friendly, intelligent and professional. A joy to interact with. She answers my questions clearly and never makes me feel silly for asking. And such a warm smile. You’ve got yourself a gem there, Manly. Thanks. It’s obvious you make the quality of your people a priority. More

Laura is the best service agent I have ever worked with she makes the experience very positive. Thank you 🙏 she makes the experience very positive. Thank you 🙏 More

Cesar was fantastic! Went out of his way to help me I couldn’t spend a lot of time there and he’s so into your daddy I was out of there as quickly as possible I hope I ge Went out of his way to help me I couldn’t spend a lot of time there and he’s so into your daddy I was out of there as quickly as possible I hope I get Cesar again next time! More

Did a good job I will be back but they did not wash my truck after the service truck after the service More

Laura was the associate who helped me and she had a lot of things going on at once. However she was welcoming and nothing but the best. She handled the line of people waiting very well and maintained a gre of things going on at once. However she was welcoming and nothing but the best. She handled the line of people waiting very well and maintained a great service forward attitude. Smiling and laughing ensuring everyone was addressed. More

Great help, excellent customer service. I really appreciated the customer service that I was provided with. Jennifer was very informative on what was happening with my car as well as helpin I really appreciated the customer service that I was provided with. Jennifer was very informative on what was happening with my car as well as helping me with options for the future. More