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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
425 Reviews

425 Reviews of Genesis Of Santa Rosa - Service Center

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December 10, 2023

Cesar took care of our car efficiency and professionally. We had a complex problem and he went through extra efforts. We will return to Hyundai Santa Rosa for all our needs, thanks to Cesar. More

by markincalifornia
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 09, 2023

Cesar was very responsive and his customer service was excellent. I would refer any Hyundai drivers to work with Cesar for service More

by Robert.alvarado16
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 09, 2023

Great service. Understood my concerns and addressed them. Cesar is great at understanding understanding the customers concerns and will go the extra mile to address More

by SAHILBHIMANI21
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 09, 2023

Excellent service and support while waiting for my Ioniq 5 to be completed! Cesar took a personal interest in my situation and was most helpful in answering all of my questions! More

by Ric Helthall
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 08, 2023

He was amazing and helpful Everything went very smooth. Service was done in less than 5 hours More

by COURTNEYLKELLY21
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 08, 2023

Beyond unhelpful. Doesn't return messages. Untrustworthy. Worst car I ever owned and worst experience with a dealership More

by AMELIA.CASTILLO1812
Recommend Dealer
No
Employees Worked With
Jennifer Crouch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
December 07, 2023

Friendly, competent staff; felt well cared for each time I brought my vehicle in; easy to make appointments and accurate estimate of time it takes for work to be done More

by FELICIACOOK1313
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
December 07, 2023

Took care of my needs. They were courteous and efficient. They explained the entire process and let me know what to expect. More

by SBLASING
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
December 07, 2023

Jennifer is knowledgeable and professional. She was very accommodating with my schedule, trying to make everything work out well for me, which it did. More

by GEEKAYGILBERT
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
December 07, 2023

My car was ready on time My car was finished per the time it was promised More

by REBT
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
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