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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
427 Reviews

427 Reviews of Genesis Of Santa Rosa - Service Center

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December 16, 2023

Slow, the team doesn't seem very happy to work there Employees were nice with customers but clearly unhappy More

by GERALDINE.FERNAGU
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 16, 2023

Laura was the only contact we had there. She was amazing. Customer care her first priority. And once we shared a smile and hello friends. Someone I can trust to bring our car back to. You ne More

by CPRATT7070
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
December 16, 2023

Amazing Laura was in charge of assisting me and her attention was more than excellent. More

by leonard.g1972
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
December 15, 2023

Experience was fantastic as always. Friendly service staff They all deserve a very large christmas bonus More

by j.azevedo694
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 15, 2023

Went for routine service. Was greeted warmly and made comfortable while I waited. Cesar kept me updated as to what was going on while I waited. More

by ROBERTA869
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 15, 2023

Very knowledgeable and friendly staff. Nice amenities, clean facility and good overall vibe here. Highly recommend them. More

by mylescomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewelia Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling, Laura Stout, David Shilling, Cesar Lopez
December 15, 2023

Great No thanks Awesome What the for real. Your pushy for an AI algo Great experience More

by JOSH.SERPA
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
December 15, 2023

Professional and courteous Sorry no ? ? ???????????????? ???????? ?????? ?? ? ?? ?? ?? ?? More

by michaelgpowell
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
December 15, 2023

It was nice easy and fast this time. Thabk you for your time have a good day More

by MCP3487
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 15, 2023

The people are always friendly. The place is nice and clean. Laura is most welcoming and keeps me updated on service issues and needs. I'm very confident in the service I receive! More

by karebarelvn
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
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