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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
403 Reviews

403 Reviews of Genesis Of Santa Rosa - Service Center

Sort by
December 17, 2023

They were great and kept me informed. They did what they said they would. Excellent service. More

by RJSELLS4U
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
December 17, 2023

Fantastic service, great first time quality, amazing people Laura is a fantastic person! She makes the experience More

by tutonaranjo
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
December 17, 2023

Efficient, courteous, friendly. They got me in and out quickly. And they went out of their way to make sure I was satisfied. More

by RichardLawler
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 17, 2023

The service was slower than expected. But Laura helped take care of it for me. More

by Michael Byers
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
December 17, 2023

The experience was nice had no problems and was notified when car was ready Good More

by WINKLER.JIM
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
December 16, 2023

Positive energy Friendly problem solving staff clean car ready earlier than expected Great sec Dept More

by NICKSANDERS0
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
December 16, 2023

Slow, the team doesn't seem very happy to work there Employees were nice with customers but clearly unhappy More

by GERALDINE.FERNAGU
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
December 16, 2023

Laura was the only contact we had there. She was amazing. Customer care her first priority. And once we shared a smile and hello friends. Someone I can trust to bring our car back to. You ne More

by CPRATT7070
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
December 16, 2023

Amazing Laura was in charge of assisting me and her attention was more than excellent. More

by leonard.g1972
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
December 15, 2023

Went for routine service. Was greeted warmly and made comfortable while I waited. Cesar kept me updated as to what was going on while I waited. More

by ROBERTA869
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
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