Genesis Of Santa Rosa - Service Center

Great service, very helpful, easy, convenient. Will come back again. Everyone I interacted with from friendly and helpful. Will come back again. Everyone I interacted with from friendly and helpful. More

Cheerful. Courteous. Thorough. I am pleased with the dealership and look forward to coming back again Courteous. Thorough. I am pleased with the dealership and look forward to coming back again More

It was very pleasant. Jennifer greeted me warmly double checked what the services were going to be. She also offered to get me estimates which was nice of her. Jennifer greeted me warmly double checked what the services were going to be. She also offered to get me estimates which was nice of her. More

Cesar was helpful, checked in mid day about timing and was very nice He booked my round trip Lyft as well. Overall it was a great experience. was very nice He booked my round trip Lyft as well. Overall it was a great experience. More

Solved the car's problem. Cesar figured out the problem right away. He took care of me and got my car fixed early. Cesar figured out the problem right away. He took care of me and got my car fixed early. More

Very comfortable professional environment. Love the free coffee And I love the no wait time. Somebody helped me as soon as I walked in the door Love the free coffee And I love the no wait time. Somebody helped me as soon as I walked in the door More

As always, the Service Advisors are very friendly, helpful, and professional - Cesar went the extra mile to ensure my car was ready in time for me to leave for my meeting, a challenging goal consideri helpful, and professional - Cesar went the extra mile to ensure my car was ready in time for me to leave for my meeting, a challenging goal considering that they were down two technicians that day! Communication and support is always clear and forthcoming, with both telephone and text messaging options. More

Straightforward but a bit pricey Service took longer than expected but car was washed Right expected but car was washed Right More

I'm always greeted warmly by Laura. She takes great care of me. My car was finished earlier then they even thought it would be. I'm very satisfied with my experience. Laura is fantastic She takes great care of me. My car was finished earlier then they even thought it would be. I'm very satisfied with my experience. Laura is fantastic. More

Laura was very helpful and i appreciated the care and attention she paid to our vehicle and how she explained everything to me. attention she paid to our vehicle and how she explained everything to me. More