Genesis Of Santa Rosa - Service Center

Easy to follow. I was treated nicely. I appreciated the way I was able to wait in a welcoming wait area. I was treated nicely. I appreciated the way I was able to wait in a welcoming wait area. More

Jennifer was awesome to work with Everyone was friendly, efficient and helpful Thanks for the great service! efficient and helpful Thanks for the great service! More

My service was quick and Jennifer is always so sweet. They all seem to be very busy so getting to the customer took some time but once I was helped she was very personable, clear on what service was done They all seem to be very busy so getting to the customer took some time but once I was helped she was very personable, clear on what service was done and my car was retrieved timely. More

They fixed the issue with a reoccurring check engine light. They kept the car until the complexed issue was resolved. light. They kept the car until the complexed issue was resolved. More

Unprofessional, overpriced ($55 for labor charge of 2 minutes) and argumentative. Also, no response in 7 days after my request for call from service manager. Update: No response from service manager minutes) and argumentative. Also, no response in 7 days after my request for call from service manager. Update: No response from service manager or anyone to my request for contact in 8 months! More

Helpful and always appreciated, made me feel like I was working with family. Top notch team and awesome service. working with family. Top notch team and awesome service. More

Great job, Manly! Very well run business, great service department, very professional sales force indeed. Very well run business, great service department, very professional sales force indeed. More

A bit disorganized at the service counter upon arrival. Took a while to get things going. Once that was settled things went smoothly and I enjoyed some coffee and snacks while waiting Took a while to get things going. Once that was settled things went smoothly and I enjoyed some coffee and snacks while waiting More

I got there and my appt had been moved to the following day which I did not know and Jennifer had made the appointment so she didn't understand why it was moved also. Jennifer took charge and made sure tha day which I did not know and Jennifer had made the appointment so she didn't understand why it was moved also. Jennifer took charge and made sure that I was seen that morning. She also made sure that the valet dropped me off and picked me up when my car was ready. Jennifer is always super efficient and wonderful to deal with. More

Completely explained everything, was happy to go over the explanation so that I understood, did not push for things to get done, gave me the total option. explanation so that I understood, did not push for things to get done, gave me the total option. More