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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
403 Reviews

403 Reviews of Genesis Of Santa Rosa - Service Center

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January 14, 2024

Cesar did what he could. The service on the car however was incomplete (did not rotate the wheels) overfilled the engine oil, spilled oil under hood, and no cleanup. The mast More

by MHERRLIN
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
January 14, 2024

Awesome service,front desk very professional. The front desk was very helpful to our situation and the service was excellent. More

by DEBQ75
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
January 14, 2024

Took vehicle in for recall work And had two belts replaced as per the suggestion of the technician More

by Anisia1340
Recommend Dealer
Yes
Employees Worked With
Laura Stout, Laura Stout
January 14, 2024

Great Jennifer and rest of team were very courteous and professional. Work was completed in a timely manner and loaner vehicle was great. More

by GARG2004
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
January 14, 2024

Good My experience was positive during my visit. Jennifer Crouch was friendly and attentive. Yes More

by Bocasman
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
January 14, 2024

Great service Laura Stout was very cheerful and helpful. I enjoy doing business with her. More

by normahalbersma
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
January 13, 2024

Everything went smooth, good communication and courteous service. Jennifer did a great job taking care of me. More

by timnielsen
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
January 13, 2024

Very comfortable Very happy to come to that dealership made you feel comfortable Thank you More

by WILLIEHOGANJR
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Conrad
January 13, 2024

Cesar was really helpful and professional. John the driver was very hospitable and helpful Friendly staff More

by d.a.robinow
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez, Cesar Lopez
January 13, 2024

For one thing, who is Dave Shilling? I went in to get my vehicle serviced. It's a Hyundai. Laura was great. Just don't understand how this applies to my Hyundai service. More

by a2ltmustang
Recommend Dealer
Yes
Employees Worked With
David Shilling, David Shilling
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