Genesis Of Santa Rosa - Service Center

I left the IONIQ 5 to be repaired and picked up a loaner car. Laura and all who I was in contact with were efficient. Nothing was done to my car while there. The coffee machine was repaired car. Laura and all who I was in contact with were efficient. Nothing was done to my car while there. The coffee machine was repaired More

Everyone was very kind and helpful and Cesar Lopez was very understanding of my being on the phone with my father due to it being my first time. very understanding of my being on the phone with my father due to it being my first time. More

Easy and simple transactions every time so far. Every one I have interactions with have been very helpful. Every one I have interactions with have been very helpful. More

Friendly staff, clean and spacious building, not a long wait time. Would recommend to friends wait time. Would recommend to friends More

Hi Laura was very pleasant and efficient. Wait time was about 5 minutes. One comment that I have is that the continual push for feedback is too much. I don't mind making a brief comment, but. Wait time was about 5 minutes. One comment that I have is that the continual push for feedback is too much. I don't mind making a brief comment, but... More

Great! Service was great. Staff was very helpful and kept me informed all day. Service was great. Staff was very helpful and friendly, kept me informed all Service was great. Staff was very helpful and kept me informed all day. Service was great. Staff was very helpful and friendly, kept me informed all day. More

I always have a good experience there. Jennifer is such a pleasure. She always makes sure that my car is taken care of. Jennifer is such a pleasure. She always makes sure that my car is taken care of. More

Poor service and felt like I got rip off for a service that should have been apart of my warranty as it was known to my knowledge. Cost me 250 plus time and gas to get out there for the misinforming of th that should have been apart of my warranty as it was known to my knowledge. Cost me 250 plus time and gas to get out there for the misinforming of the dealership fault. Zero resolution to come to a happy experience. Service advisor basically said oh well best of luck, terrible service. More

She's great. Had to wait for 10 minutes tho when I got there...none of the lingering employees came up to the car Had to wait for 10 minutes tho when I got there...none of the lingering employees came up to the car More

Amazing service So easy, in and out always so fast and great service So reliable great service So reliable More