Genesis Of Santa Rosa - Service Center

The services from this dealership is excellent. Laura was knowledgeable and willing to help with any concerns Laura was knowledgeable and willing to help with any concerns More

Jennifer Crouch is the main reason I take my car to the Hyundai dealership for service. She excels at customer service. Hyundai dealership for service. She excels at customer service. More

Got my GV60 at a SoCal dealer, because they had the color & options combo I wanted. Since I live in the Bay Area, one of the first things I needed to do was look for a Genesis service center. In doing my res & options combo I wanted. Since I live in the Bay Area, one of the first things I needed to do was look for a Genesis service center. In doing my research, it showed that Manly Genesis Santa Rosa had the best rating. With living in Marin County, it was even more convenient. I didn’t realize that Genesis also provided valet service for the first few years until Laura Stout informed me at the first recall servicing. I found their waiting room comfortable with WiFi, coffee and snacks. Kudos to all the staff at Genesis Santa Rosa!! More

Awesome customer service, felt at home, friendly ambiance, free coffee and snack and I never had any problem when I’m there. Got an explanation what I should do next and I’m very satisfy. Good go ambiance, free coffee and snack and I never had any problem when I’m there. Got an explanation what I should do next and I’m very satisfy. Good good excelente etc More

Completely and unbelievably dishonest behavior displaying a very poor customer service. Second time this happens with Manly Hyundai in SR. First time was another terrible experience with a front desk guy Ces a very poor customer service. Second time this happens with Manly Hyundai in SR. First time was another terrible experience with a front desk guy Cesar, totally careless and greedy too. More

I was really impressed with the associate that assisted me when I picked up my vehicle . She was knowledgeable, friendly, and personable . A rarity you see in customer service today. Hire more like her . me when I picked up my vehicle . She was knowledgeable, friendly, and personable . A rarity you see in customer service today. Hire more like her . More

Really appreciated the friendly, professional and efficient checking in process with Jennifer Crouch. I ended up working at a high top table in the waiting are for about 4 hours but hit a lot of work efficient checking in process with Jennifer Crouch. I ended up working at a high top table in the waiting are for about 4 hours but hit a lot of work done during that time. Jennifer kept me updated on the progress, which I really appreciated & I enjoyed the thoughtful snacks and cappuccino😊 More

The team was kind and professional, as always. They were also very efficient with getting my car done. They were also very efficient with getting my car done. More

Staff know their customers really well and have a great understanding of how to meet their needs while providing excellent customer service. understanding of how to meet their needs while providing excellent customer service. More

Clean, and neet. Concerned, professional, personal, accurate,. I have worked with Jennifer, she is best! Concerned, professional, personal, accurate,. I have worked with Jennifer, she is best! More