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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.7
423 Reviews

423 Reviews of Genesis Of Santa Rosa - Service Center

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December 13, 2024

I appreciate what I believe is the value that I found at the dealership especially with sales. My only frustration is it takes 2 to 3 weeks to get a service call and but the service people were very helpful More

by DBAMOS36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewelia Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Thank you for the great service you provide Sonoma County! Your team is always friendly and professional! More

by SKPARNAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

The customer service was good and were attentive when I needed to ask questions about my vehicle More

by ATURNER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

There iare some veey good reasons the last 3 cars I bought were from the Manly Group. Having an excellent service dept is a big one. Jennifer was spot on with her advice and recommendations and my ca More

by EVNSTAR2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Very pleasant and friendly service. Service was done in a timely manner and completely explained to me More

by lightbulb2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

The dealership provided excellent customer service. They were willing to work with me on a good price to replace my tire and the front desk agent was very helpful and friendly. More

by ASHEPARD707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewelia Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JaVon
December 07, 2024

This last visit was pretty frustrating. The service center has historically been great. Unfortunately they’re understaffed. Oil change took 3 hours, never received my free car wash or th More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

They deliver Fast service in and out the same day and friendly staff for sure! More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Maintenance with Hyundai was flawless. The advisor was very polite and informative. Waiting area was spotless. Out in about an hour with a wash. More

by CLAYTON.HABERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DIEGO GARCIA
December 03, 2024

Thank you so much for your support and helping me to get my car ready . Nice work More

by Emma Lobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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